The room was large and very quiet. Breakfast was "the usual." Location was excellent as it was within walking distance of the premium retail outlet mall and 8 minutes away from the Mall of America. Parking was $10 US which was a bit of a surprise to us. Front desk service was very friendly and helpful. Would recommend staying here.

I usually love Home 2 Suites hotels and go out of my way to stay at them while on family trips for the space and kitchen. I booked my room 2 weeks in advance, but the Home 2 Suites we normally stay at while in Bloomington (Mall of America area) was sold out. So I booked the Eagan location. Parking at this location is in a lot behind the hotel, and on a "negative feels like" temperature day, it was much further to walk than I would have preferred. When we arrived, we were told they had an "oversold" situation, so instead of the 2 queen room I booked, we would have to take 2 adjoining rooms with 1 queen each. Not ideal to have my tweens in their own room, but it was fine. The beds weren't as comfortable as I've come to expect at this chain. Maybe they're at the end of their lifespan. I heard the pool was freezing, so we didn't try it (not to mention we were just at a water park). One of the things I love about this chain is their breakfast. At some locations, you heat your prepackaged frozen sandwiches and omelets yourself in a microwave according to directions. At this location they are already ready. We grabbed the last 2 sandwiches and discovered they were cold in the middle. Like almost still frozen cold. Staff saw me trying to heat them up on the toaster conveyor belt and asked if they were still cold (and no microwave available). She apologized and I got a new one just brought out and it was the same. She heated it up in the back for me. Food safety issue though!

Room was not ready until after 330, staff had to find a different room. staff not that friendly. Toilet flusher was broken in room.

Staff were excellent. Made you feel you were among friends. Hotel was very nice, clean, up to date. Parking was extra and lot was always full seemed like so was a little extra walk to get to the entrance. Food options around the area are limited.

My room smell like a grown man's underarms. The door handle and bathroom knob fell off when we entered the bathroom. We were in the 2nd floor, we could hear the entire conversation above us all night. People stomped back and forth all night on the next floor up. There was only one desk clerk employed for the whole night. The room was spacious and beds comfortable enough. The view is of the parking lot. The parking lot is situated behind the building and access from the building was through a slippery, frozen parking lot, dangerous. Plus you have to pay $10 extra to park. Wouldn't stay here again.

Absolutely no issues. Great place to stay.

Staff is friendly and the room layout was perfect, but the elevator and hallways consistently smelled like marijuana. It was very strong, all 4 days and 3 nights we stayed there. It could be a gem, but once again, has been tarnished by clientele and sub par management.

Great place to stay and super clean! I highly recommend it.