Excellent stay and value for money. Only one minor issue for me and that was the pull cord in the bathroom.....it had no end on it and was very grubby from use....I didn't want to touch it. Large comfortable rooms.

2 springs like needles were sticking out of the side of the mattress my side of the bed. When I got out of the bed on my second and final day I nearly impaled my leg. O peeling back the mattress cover to see what was happening we were dismayed to see the state of the badly stained mattress. Other than that we had a nice 2 days at the hotel. Nice warm comfortable room. Spoke to someone at hotel about dangerous springs he assured me it would be sorted.

Really great place to stay - lovely big family room with very comfy beds. Excellent location with free parking - make sure you park in the allocated spaces though! Warm and friendly manager who was really welcoming. Can't fault!

A few issues but nice room and staff were good. The toilet didn’t flush properly and the TV didn’t work. The disappointing thing was no free parking as other people took the spaces that were supposed to be for residents so had to pay £12 parking :(

polite staff and nice clean room

Hotel confirmed a double room for 4 nights, however when I retired on the first night I found I had been given two single beds pushed together to look like a double. Very difficult to sleep as I kept rolling onto the joint. Spoke to a member of staff the next day bit hotel was full. Stayed one more sleepless night the decided to leave.

Staff were amazing. We had an evening meal and breakfast and it was absolutely yummy! So nice! Would definitely recommend eating here. Room was huge. Very quiet at night. Would stay here again.

Staff were friendly, room was clean the only thing is it needs a bit of updating but doesn’t put us of staying again

Great staff left alone not in face food good at property go again 👍

This used to be a really nice clean midern hotel. Now very tired, needs maintenance badly. Shoddy ecmxteriir and shoddy rooms. Will not use again.

On arrival we had to wait till exactly 1400 to check in as the would not allow us to check in when we arrived at 1345 and even then there was no-one, we had to wait. The room was big and spacious and we had a side view of the seafront but only supplied 2 teas and 2 coffee sachets even though there was 3 of us in the room and 2 cups and 2 glasses. There was no hairdryer in the room or any soaps or toiletries supplied. There was an empty bottle of Dove shower gel by the bath. The toilet seat was cracked and the bathroom floor was dirty and full of dust behind the sink and black stains on the bath. Also the hot tap was lose and moved when you turned it on. On a positive, the beds were comfortable, however the people staying above us were extremely noisy as everytime they walked around, we could hear the floor creaking. Especially annoying at 1am in the morning! We could also hear music (I assume from the bar below) till 1030pm! There is little sound proofing therefore very noisy.

Found the room dirty/ grimy. Electric heater hanging off the wall. The whole hotel was dated. Had to pay extra for breakfast which certainly not worth the money. Will never go back to this hotel.

Very clean, friendly staff and food was excellent

Warm welcome. Good location, was a bit noisy. Went down for breakfast which we had been told was 7-9am but no one was there so that was a bit disappointing.

We had a four night stay at the Old Colonial Hotel Weston-super-Mare, the room was big with plenty of storage, and a large comfortable bed, good choice of food, free car parking a plus, one complaint is the condition of the front of Hotel which is run down and urgent need of repair, which could put guests of.

Older hotel but room was clean with a very comfortable bed. The member of staff on reception was friendly and welcoming

Two nights in hotel. Great location near to all amenities. Very comfortable bed.

It’s okay but definitely not 4 stars

Very good location. Right on the sea front. Our room had a fabulous view. Good service at check in

Friendly staff and evening meals very well cooked although menu choice not very healthy! Continental breakfast a waste of money - very stale pastries and no dairy free yoghurt available.

Ghastly experience. Room to hot. No air con and unable to open window by more than a fraction. Hotel provided a small cheap fan that was useless. Would not recommend - I now know what it’s like to be an Alsatian dog trapped in a car on a hot day with no windows open !

Nice enough room, bathroom was old and in need of updating. Location was great

An unfortunate victim of COVID I think. Everyone did their best, happy to help and friendly but the hotel needs a lot of work, it’s very tired and in need of a refurb

As soon as we saw the hotel , we thought o my god what have we done booking in here , it looks like it wants knocking down , scruffy paint work , rotting wood pillars, filthy windows , and just set the scene flower pots out side not with flowers in but full of weeds . … and don’t believe that parking is available like it states ON HOTELS .COM because it’s not , there is only 9/10 spaces attached to a pay and display car park , so if you are unlucky not to get a space , no need to worry you can pay £12 for 24 hours to park !! When you book in at reception they do have a sigh saying it is limited parking , I said to the receptionist it does not state that on the website about the parking , to which she pulled up marsdons site and it does indeed say that , so I pulled up HOTELS .COM and showed her it does in fact state it has parking , no mention of limited parking . …. .. We were given our room keys well if you stay here let’s hope you don’t get room number 5 like us , the room it’s self was ok but it had a smallish widow with the bottom half frosted over , the top so dirty , with a security catch so it can only be opened a few inches , well we know why we were at the back overlooking the roof of the kitchen with huge droning fans , that never shut up , we booked for a two night stay , but gave up after one night and gave the keys back .

perfect stay

Very friendly and helpful staff

Extremely spacious room with seaview and very comfortable bed. All of the food we had was good quality and the staff were all very friendly and helpful. Like the fact that free parking is available to guests. Will definitely stay here again!

very polite staff very friendly makes any stay a plesure

very polite staff very friendlymakes any stay a plesure

We had a lovely stay. The view from the room was stunning. The room was clean,spacious very comfortable king size bed. All staff were very friendly and helpful. Wide choice of real ales, good food very reasonably priced.

We had a lovely stay. The view from the room was stunning. The room was clean,spacious very comfortable king size bed. All staff were very friendly and helpful. Wide choice of real ales, good food very reasonably priced.

Lovely room nice big comfy bed excellent service from Arron on checking.