we were not happy about this choice...have regretted that i should have got mitsui garden hotel instead. first of all, we could not find the place though we drove around the area for more than 40 minutes. to make the matter worse, friend's new lexas got stuck and could not get out the narrow street. took at least stressful 30 minutes. we gave up and asked a barber shop. i had to run around another 30 minutes and finally found the place, but nobody was inside...only the number for emergency...i had to use the friend's phone to call...a guy showed up on a bicycle to tell us where we stopped was the closest to the inn and due to no access by the car, we had to drag heavy luggages for about 200 meters...later, we found there was closer access next morning, when we got a taxi. it was a nightmare!!! then futons were thin and hard. no sheet for a blanket!!! another nightmare. regretted again i should have reserved more well known larger hotel!!! the girl, kaori-san and the other night shift young man were very nice and wonderful, though...we could not go to the market or any small places in the famous area...

The staff was super helpful with ordering taxis for us, and forwarding our luggage to our next hotel. Also, breakfast was delicious and perfect.

Good location with traditional Japan old street and shops crossover. Convenient location nearby bus station to go JR station which is perfect for travellers.

Amazingly beautiful ryokan located in the heart of Higashi Chaya district. Could not have had a better stay with excellent staff. I would stay there again. Rooms and pictures of the property were as advertised. Only note to add would be to figure out the parking situation before hand as the streets are very narrow around the hotel.