"Walk to Town" location was great! Room and beds were really comfortable and the many outdoor areas for seating were well thought out for having a swim or drinks near the fire pit. The combo bar, breakfast bar and checkin were well done.

We didn’t have the breakfast.

Rooms are lovely with balcony and a fireplace

Alittle far from town was the only downside

the soaking tub was the only nice thing about this "hotel"

This was my birthday trip and I thought I'm gonna have a wonderful time. Before coming to the hotel I asked for a quiet room away from the road and somebody rolled back to me saying that I will make sure I get one. I explained that it was my birthday. When I arrived in the "reception" which by the way is in a bar, the lady at the desk showed me my room on the map. I told her that it's on the side of the main road and I ask for a quiet room. She told me that unfortunately all the quiet rooms are already occupied. I was a little bit suspicious because the hotel looked very empty and I ask her where did these guys arrive. She said that they arrived the day before and earlier. I said okay well if I don't have any other choice… I went to the room and it was so loud! I was not able to stay in the room that loud, it was right next to a busy road. So I went back to the reception already quite angry that they didn't keep quiet room for me as promised. I told her that I don't want to stay in the hotel anymore. Only then she told me that she has one room on the quieter side. That she has been keeping for somebody else. Then she lied to me again, by saying that she didn't want to give it to me previously because this particular room did not have a balcony and because of that it was not the premium room. What?!? It was much better than what she offered me initially. But still, it was loud for me. The rooms are also very small. When I was trying to go to sleep I turned off all the lights and one of the lamps could not be turned off fully so you're sleeping with like a lamp that is lit on. They also don't have blackout curtains which is a nice feature for every hotel. This is more of a Motel than a hotel. It is not nice. The pictures are very misleading! But the worst part was the lady who lied to me and then she pretended that she cared about me.

Location. Clean. Bed.

Staff was a bit unfriendly. They mistakenly charged my card $270 without an apology. Soaking tub only fits one uncomfortably. No complimentary items for breakfast.

Rooms were nicely appointed and the staff was very accommodating. This property has a hard time distinguishing itself from the Best Western it used to be and is on the same property. There is no porte cachere' at the Hilton; only at the Best Western. The sense of arrival at the Hilton is lacking but the do what they can with what they have. I will always see it as the upgraded side of the Best Western.

The pods in the parking lot. The lack of separation between the Best Western and the Hilton makes it hard for a guest to differentiate. Oh..... And the buildings are painted exactly the same!!! So confusing!

The location was perfectly convenient right off the freeway. Rooms were cute and cozy and the staff was amazingly friendly and accommodating. Special shoutouts to KARLA and TIFFANY because they were both AMAZING. LEGENDARY customer service from both of them. We showed up very late to a busy hotel, and they were able to secure a perfect room for us - it was a wonderful surprise for my wife and both Tiffany and Karla had amazing grace under pressure in a stressful situation. They were kind and generous and courteous - absolutely stellar service. Keep them at all costs and give them raises!

Nothing, everything was outstanding. No issues or complaints whatsoever.

The hotel was great!

My experience with Booking.com was not good. My first attempt to book another location in Healdsburg, CA was cancelled at the last minute due to a credit card issue...the site made me re-enter the card information but the site link did not work and I tried to contact Booking.com by using their support line. The person on the support line rebooked the location but I didn't receive an email from Booking to validate the reservation. I called back and the support line person connected me to the front desk of the location which after calling found out that they booked me at a Sonora, Texas motel. I cancelled that location but when I tried to get back to my original hotel they were fully booked. This all happened fourr days before my trip which caused much anxiety and frustration. Booking.com needs to improve it's reservation support line.