The floors in the common areas were shiny and beautiful. The furniture and doors were beat up and ripped. The bathroom was old with whiskers in the cracked sink. The soap stunk and was useless. Couldn't use it. The baseboards and the board into the bathroom was filthy and almost unfinished at this point in it's life. No carpet on floor of room. It is not a cabin. The lobby and room smelled bad. Not pleasent at all. That is problem #1. You use Expedia. I will Never again try to get a room through them. The first time I put the date in wrong. I went right back in and cancelled and changed the date. 10:26 pm. The room was going to be around $107 for the night. When I changed the date, they said the system was down and I would have to call back at 12:28 am to see if they could change it. They had told me the room was now $167. Well, I missed them at 12:28. Now what? I assumed I at least had the $167 reservation. I got ther 2 days later with NO reservation at all. Neither date. I asked for a room and got one for $106. Now, where did that $167 fee come from. Sounds like a SCAM to me. I told the desk clerk about it. He said that was all Expedia! Breakfast was the worst I have had at a hotel. Thanks for the Hallmark channel.

The room was clean and quiet.

They had construction going on right below our room. They started jack hammering at 7,:30 am. Thru to 6:30 pm. The beds were lumpy. The room was clean. I had an accessible room and it was down the hall from the elevator. I hardly could get my wheelchair thru the door opening of the elevator. I requested a room on the first floor and got a room on the 2nd floor. They put a couple with a 2 kids and they had the TV on high and the kids screamed all night. The work crew was living in the hotel and they had their families there also. There was no parking in the parking lot, there was boxes of furniture all over the place. It was difficult getting to the door. The HC parking was being used by construction workers. I asked one of them to move and found out he did not talk English. That was a waste. If I had known work was happening here, I would have never stayed here. I will never stay at this best western plus again and I will never recommend it. I wasted $300 on a dumpy hotel .

Two of the beds in our three bed room were crooked, maybe broken box springs. However the hotel was quiet.

above average property.

The desk attendant was friendly and very knowledgeable

Very nice place for the price!

Place was very nice and clean. Room was clean. Would stay again.

Dirty couch Poor carpeting

very easy and fast check in. easy to find the motel. what I don’t like. not enough counter space in the bathroom

Continental breakfast has really hot food. Biscuits and gravy and waffles. Room was very clean.

The staff was amazing and went above and beyond every day! We will definitely stay again!

Good overnight stay during a long road trip.

The staff was wonderful and made sure we were had the best handicap accessible room, even opened the door for us before I guided my husband to the room and offered to help bring in all of our luggage. With a my husbands handicaps there is a lot of medical equipment - what a blessing to find such a wonderful place on our journey.

This was a good hotel in an overpriced area, not the cheapest and not the most expensive. Room was well equipped, bed was comfy, but smelled musty. Pets allowed, so this might have been a pretty room.

Friendly and accommodating staff.

Ddd

Albert Lea is halfway home on our vacation. We were looking for a clean and quiet place to spend the night. Best Western didn't disappoint. Very happy with our stay. The.desk clerk was very pleasant.

Staff were friendly and helpful. They recommended an excellent local restaurant to us instead of just the chains nearby. Room was large and clean. Would return here again.

Right off of I-90, large well lit parking lot, clean rooms, pleasant staff.

I was given a handicapped room—Did not pay $209.00 for a handicapped room- I will not use Best Western or Expedia in the future- I will also inform everyone I know about this!! Do Not use Best Western or Expedia!!

Great visit Great breakfast clean rooms and eating area

Room was good. Clean and comfortable. Not a whole lot going on in the area but we made it work

All as expected

Nice place, convenient, quiet, great staff and priced right.

The dryer was broken and I had to travel with two loads of wet clothes the next day and wash and dry them after traveling for 10 hours! The staff was not very accommodating for any other sultion! I am not pleased!

It was located in a safe area. It was clean.

I like this hotel a lot but this hotel like many don't offer recycling options

The property was clean breakfast was also great.

The hotel was clean and comfortable. Staff was very polite and helpful at check in and check out.

Staff person was friendly and helpful

A very clean room