Las instalaciones y la cercanía al lugar de trabajo

Todo fenomenal como siempre. Las instalaciones, la habitación el personal súper amable, si tienes algun problema no dudan en ayudarte.

No hay ningún pero, ni nada que no me guste. Solo que le falta menaje a la cocina y armario escobero

El apartamento tenía todas las comodidades y muy bien aclimatado. En el bloque había incluso un gimnasio bastante completo. Personal muy amable.

Eché de menos un secador en la habitación pero en recepción me prestaron uno sin problemas. La cafetería aún no estaba abierta.

在管理方面需要改进，我们落在房间衣柜里的两件外套，当天晚上去咨询就和我们说没有，我们住在这里四天，酒店方面就没有任何积极的表现，就一直说没有找到，在这家酒店没有任何安全可言，连外套都能丢，更何况别的贵重物品了

Comodidad Personal perfecto Todo a mano Un lujo Nos gustó muchísimo todo

La almohada es muy bajita podrían dejar alguna de repuesto ya que yo por problemas de salud necesito dormir más alta La cama para personas con peso como es nuestro caso al movernos y eso suena mucho y también las patas da como inestabilidad.

Me encantó lo limpio que estaba y lo amables que era el personal

Es demasiado pequeño y las almohadas no eran cómodas

Todo y en especial la limpieza , los servicios y la ubicación , el trato con el personal es inigualable .

Todo bien .

Elegí este alojamiento porque tenía que trabajar ese fin de semana. La conexión a internet fue perfecta. Incluso me pude mover entre las distintas instalaciones del hotel. Si hubiera trabajado en un hotel al uso probablemente hubiera tenido problemas con la conexión.

No recuerdo ningún problema ni trabas

The building is HUGE: impersonal. It's in a busy, noisy, soul-less commercial-center (big-box stores). TERRIBLE location for the airport (traffic jams!). Uncaring staff. Room was small, plain, no comfort, no character. BIG MISTAKE. We'll stay at an airport hotel next time.

Apartamentos limpios, amplios y que cumplían con lo descrito.

El sitio está muy bien y la habitación estaba perfecta, un poco caro lo único

Casi se nos cae una repisa en la cabeza, estaba mal atornillada. La luz del baño no se apagaba, tuvimos que cerrar la puerta

Da localização, da casa e da sua forma que tinha o necessário para se passar uns bons dias, também gostamos de ser um edifício e casa nova e dos funcionários extremamente simpáticos e competentes.

Da limpeza quando chegamos, mas no dia seguinte foi resolvido, mas percebe-se porque o edifício é bastante grande.

Close to the office/location needed

Lack of a cafeteria or restaurant where you can have a breakfast

La atención del personal sobretodo Juan

No tiene cafetería-restaurante No nos hicieron el aseo de la habitación

Me gusto mucho todo en general y la ubicación es fantástica tienes muchas cosas cerca, cine , tiendas, supermercados. Sin duda volveré a repetir

El único fallo es que reservamos un estudio pensando que el sofá se haría cama y cuando nos dieron las llaves vimos que era solo cama, preguntamos y nos dijeron que con sofá es para larga estancia, más de dos meses

Clean and modern hotel which is very tranquil and conveniently located near a shopping centre. Staff very friendly and knowledgeable in assisting with any queries.

Nowhere on site that I could order a drink or food, each time I had to either cook for myself or head to the shopping centre to order food.

Very clean and modern with friendly staff and nice pool/gym facilities. The reception desk are very knowledgeable and will make every effort to assist.

Nowhere on site to order food/drink so you have to travel to the shopping centre each time.

Very spacious, stylish decoration. Great for family with kids. Two bathrooms. Very silent at night. Washingmachine included. Nice swimmingpool with enough beds. Huge selection of restaurants in the area

The studio has all the amenities, a good bed, fridge and microwave. The bathroom was also well equipped and the WI-FI and TV worked well in our studio. BE casa Rivas seems to be well cared, and in good condition. You can park the car outside without any cost and there are several places to do so. It is near a shopping centre and retail park. By car you are 25min from Warner park and 25min from Madrid centre. If you drive an EV, you have places to recharge your car very near.

It does not seem to be prepared for children under 3 years old. I reserved 2 studios and sent a message telling that we were arriving with children (2 year old and a 3 year old) and asking if they have a crib. Even though the studio was big enough, they didn't have that option and I understood that. When we arrived, at the reception I was told in what I considered a "rude manner" that next time I cannot reserve a studio for me, my wife and 2 year old daughter, I have to reserve a two room apartment. The studios are big enough for two adults and a baby, but they are reserved to make as they please, it is ok! What should be better is the people skills of who transmitted the message, it was not a linguistic barrier as I understand well Spanish and could speak well enough to be understood. After a long journey, upon arriving at the reception it should have been a more pleasant entry.

The location was excellent. The apartments and the complex were brilliant. All in all a very good place to stay especially if going to a concert as the venue is a 20min walk away. The pool perfect and easy location. Dogs are also allowed on the complex and they even have a dog spa available. Highly recommended.

At the time of booking (14 June 23) we were not informed that the complex was brand new and the restaurant and other facilities were not open yet. They would however be open with the next 3months. Once they are, the complex will be an even better place to stay.

Very new, spotless clean and comfortable facilities.

Unfortunately, the bed was not very comfortable as it turned out, it was broken, but we only stayed for 2 nights so we didn't make it a big deal.

modern apartment building with a lift very clean close to metro station (7 minutes walk) and near lidl and a shopping mall (10 minutes walk) housekeeping staff were so lovely Juan on the front desk was very helpful

Some of the front desk staff were very rude. There was a sign saying the pool was open from 12-3 and then 4-9 but at 4.50 we were shouted at very aggressively by one of the front house staff and were asked to leave. She had glasses and dirty blonde hair and didn’t give us an explain on why we couldn’t sit at the pool. This put us off the hotel completely. So for a 5 night stay we were only able to sit by the pool for 50 minutes, we didn’t even get the chance to use it. It also felt very out of the way and very isolating I’ve stayed in many hotels and this is my first bad review. I wouldn’t recommend staying here and would look elsewhere. We stayed at a 1 star hostel for 2 nights afterward and it was 100x better than this.