Superb hotel. Clean, modern and great facilities. Can’t fault it 😊

Nothing

Breakfast is great.

All good.

Very clean and you can connect your own computer to the tv so you don’t have to pay for their movies that they usually do at hotels

Nothing I didn’t like but my only wish is the hot tubs were open

Cleanliness

Check in is too late

Comfiest bed. Love the Nespresso machine in the room, Rocky Mountain co products in the bathroom, and decor of property. Front desk staff are super friendly. The fresh pressed juice at the cafe by lobby is so good!

Clean, renovated

location away from town

退房时间太早了

Everything is very neat, and the attention to detail is outstanding. Very good value for the price!

Todo el personal increíble, Yvonne, Radeek, René.

No nos hicieron el cuarto 4 días.

Everything was super clean, staff were friendly and helpful, restaurant is very good. Very easy and fast check in and check out.

Spa and fitness still in-progress, but it will be awesome once opened

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De sfeer is erg ontspannen, het personeel is heel vriendelijk en willen je vragen graag beantwoorden. Het uizicht is erg mooi en de kamers zijn mooi, groot en schoon.

Niks

Good location of building. Friendly staff. Honored my request room location near elevator. Good parking.

No microwave, no kitchette, no pool, no jacuzzi, room was hot, tiny little window that opened. My room was above restaurant-hot & cooking exhaust vent RIGHT outside my room w lights on all night. Rough sheets: either low thread count or poor softener.

This is a pretty new facility. The rooms are spacious and extremely nice. This location suited us well as we were visiting Banff. The in-room coffee service is superb! Free parking and helpful staff. Great facilities!

Not really within walking distance too much, but close enough. It appears they plan to open an on-site restaurant which would be extremely helpful and convenient. Overall I don't have any real complaints.

Absolutely stunning decor. Perfectly located. Staff was very helpful and check in/out was seamless. The restaurant was amazing and so handy to have inside the hotel.

Clean Location

Staff - front staff need training Not luxury like advertised Not quiet. Rooms need soundproofing. Slamming hotel doors, parking lot deliveries with loud beeping of trucks. Construction noises. Rain hits outside and bangs in room. Please fix. Value isn't there for what you pay for.

Modern, clean, Nespresso coffee maker, nice kettle to make hot water in room.

Lack microwave

new, modern and clean

it would be better if there’s breakfast included

The rooms were lovely and the surrounding area is amazing. I would stay her again especially when the spa is completed.

Obviously there are some growing pains with a new hotel. The food and drinks were good but a bunch of the menu options especially the drinks were not available. Possibly starting with a smaller menu for the opening months would have been beneficial. Also I understand that there will eventually be a spa there however I did find it over priced for not haves my a pool or hot tub available at this time. The price will be more reasonable when those are available.

Tutto

Tutto perfetto

Beautiful, well thought out fixtures and fittings in the rooms and bathrooms. Lovely lounge area.

Nothing

Sehr modernes neues Hotel. Sieht sehr schön aus, das Bett war auch sehr bequem

Wann sollte wissen, dass das Hotel an einem Highway gelegen ist und man dadurch den Verkehr sehr gut hört. Außerdem lässt die Sauberkeit zu wünschen übrig (die Becher im Bad waren offensichtlich noch dreckig von den vorherigen Gästen, Tassen und Löffel ebenfalls).

非常完美，前台的小姑娘非常热情，感谢她给我们耐心的讲解

The room was very clean. Everything was amazing. Will definitely be back

Newly opened and refurbished hotel, modern contemporary design, more like a city boutique hotel. Rooms are large and clean, with a great shower room. Wide comfy bed with high quality bedding. Hotel aims to avoid plastic waste so no little pots of shampoo or soap - however the toiletries available were excellent and smelt lovely. Tea and coffee maker (hope the pods are recyclable) plus a small fridge. Though the hotel was almost full it was still at the soft opening stage, so the restaurant wasn't available. Instead there was room service for breakfast and evening meal - as we didn't fancy what was listed we rang for our own selection. The free snacks on offer when we arrived, as a taster for the actual opening, show that the restaurant will be interesting. Staff are friendly, helpful and knowledgeable. The hotel is the other side of the Trans-Canadian T1 highway from Canmore so you can't walk there - but there is a hotel shuttle service, which saves the cost of parking in town! Canmore itself is very pretty and has plenty of restaurants (The Famous Chinese is excellent value for money). It's about 30-minutes from Banff and its attractions

The only downside was the lift - a member of staff had to operate it because of a problem with the doors, and a part was on the way. That meant a delay each time we needed it - we usually used the stairs unless we had luggage or were shattered after exploring the area.

So clean and cozy

Clean and comfortable

There is no conference room to hang out beside the lobby Pool and spa was still under construction