I would like to start out this review by saying that this home is very nice, comfortable and in a wonderful location. However, the management company that oversees this home is severely lacking in capabilities. I was told we could arrive to check in early, we were there 30 min before check in time, and when we entered the home it had not been cleaned since the last guests had left. Towels, sheets, food, trash, etc all still there. When I called the management company they were unwilling to help me until 4 pm, and the man I spoke with was short, rude and condescending. I called back 30 min later and spoke to a different very nice person who was trying to help me, but since this is call center based he could only try to make various phone calls to help. When the housekeepers finally showed up to clean, it was after check in time and I was told we could not enter the home until they were done. I was told it would take them 2 hrs, in order for them to properly clean. They stayed for 45 min and did not clean well at all. There were food smudges all over the sink and refrigerator, trash piled in, on and around the trash bin in the garage and the floor was a mess. I was very disappointed with the management of this house and their treatment of me when I called to resolve it. I understand that during the busy season, slip ups can be made. It took a lot of effort on my part on my vacation to fix the issue and they never came to get the trash like they stated they would. I am still giving this home a good review because it was a great house and the owners did a great job decorating and providing essential items for it. The management company needs to be better and more on top of the properties they care for.

I would like to start out this review by saying that this home is very nice, comfortable and in a wonderful location. However, the management company that oversees this home is severely lacking in capabilities. I was told we could arrive to check in early, we were there 30 min before check in time, and when we entered the home it had not been cleaned since the last guests had left. Towels, sheets, food, trash, etc all still there. When I called the management company they were unwilling to help me until 4 pm, and the man I spoke with was short, rude and condescending. I called back 30 min later and spoke to a different very nice person who was trying to help me, but since this is call center based he could only try to make various phone calls to help. When the housekeepers finally showed up to clean, it was after check in time and I was told we could not enter the home until they were done. I was told it would take them 2 hrs, in order for them to properly clean. They stayed for 45 min and did not clean well at all. There were food smudges all over the sink and refrigerator, trash piled in, on and around the trash bin in the garage and the floor was a mess. I was very disappointed with the management of this house and their treatment of me when I called to resolve it. I understand that during the busy season, slip ups can be made. It took a lot of effort on my part on my vacation to fix the issue and they never came to get the trash like they stated they would. I am still giving this home a good review because it was a great house and the owners did a great job decorating and providing essential items for it. The management company needs to be better and more on top of the properties they care for.

We showed up to piles and piles of trash in the garage. We even sent them pictures. There was no dishwasher soap and Vacasa was completely 100% unavailable and unresponsive on to text, voice call or email. Thank goodness we didn’t have any urgent need because you would be left on your own. For the excessive fees charged by these management companies I would expect more. Overall i will try to avoid properties managed by Vacasa.

We showed up to piles and piles of trash in the garage. We even sent them pictures. There was no dishwasher soap and Vacasa was completely 100% unavailable and unresponsive on to text, voice call or email. Thank goodness we didn’t have any urgent need because you would be left on your own. For the excessive fees charged by these management companies I would expect more. Overall i will try to avoid properties managed by Vacasa.

Loved the Mountain Haus. Beautiful and feels brand new. Beds are super comfy with tons of space. Love the hot tub and nature out back. Walk out the door and the free shuttle stop is right there to take you to the ski mountain on a direct route in 10 minutes.

Clean, great location, spacious. I would stay here again.

Large house in a great location. This place was perfect for the 8 of us, including 6 kids between 18 and 25.

Well equipped, great location!

This is a very nice home, and was as advertised. There were significant issues (> hit to get access) with check-in, but the Turn key Rep was persistent and friendly and there was good follow up the next day.

TurnKey very efficiently provided this unit as a substitute when our prior space had a major water leak. Boy were we happy. We are frequent renters, and this was our best stay ever. Location is ideal - Lift Bus literally 20 paces away, as are some lovely trails. Private feel even though it is a duplex. Very nice floor plan (quiet), immaculate, lovely furnishings, ample - and I mean ample - amenities like plenty of towels, great kitchen implements, cuddly throws, and a super good hot tub. And don’t forget the candy jar. This review was submitted while the home was managed by a different property management company.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay the place was cleaned when we arrived the location was great some went bike riding others walked to the Safeway over all we were very pleased would recommend it to others to rent

We enjoyed our stay the place was cleaned when we arrived the location was great some went bike riding others walked to the Safeway over all we were very pleased would recommend it to others to rent This review was submitted while the home was managed by a different property management company.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We thoroughly enjoyed staying in this modern townhome for our family vacation. It was comfortable, sizeable, and we felt right at home. The views were amazing and the location was great.