It was available, and reasonably close to where I wanted to work the following day. The room was reasonably comfortable, but pretty basic. Wetherspoons was close by.

So you place your "non-refundable / non-cancellable" reservation, and the nightmare Customer Experience begins; You start getting a string of emails explaining what they mean by "Boutique Hotel..." There are no staff; there is no reception; you have to jump through endless hoops; you HAVE to do this, you HAVE to do that... You have to send them a scan of your driving licence or passport, because the whole place is "touchless" so you never see anyone. You then have to pay them and EXTRA "Security Deposit" of £50, because their godawful business model means they don't trust you not to trash the room. Then you get complicated instructions for how to enter the property and the room on arrival. You arrive to find there are about 5-6 parking spaces, so you have to leave your car half-on / half-off the pavement out on the road. You press lots of buttons and end up inside - essentially, it's a cross between a posh student squat and an HMO - just lots of corridors and faceless rooms, and a "Communal Kitchen". After 10 minutes in your soulless, bare room you're ready to slit your wrists or put a lightbulb in the in-room microwave, you're so bored and depressed you find Wetherspoons is 3 minutes walk away, so go there for some decent human interaction - when was the last time you heard yourself saying that about any of "Sir Tim's" Mos Eisley Cantina establishments? Overall, an awful Customer experience and a terrible, soulless business model. If you're going to be lazy and cut corners, and be the hotel equivalent of Ryanair then fine - but that needs to be reflected in the price; I paid £119 for one night in hell, which IMO is WAAAAY over the top. And it did occur to me that I was in real danger if I had an accident or was taken unwell - no phone in the room, no staff onsite, nobody around except the odd muffled noise of other strangers behind the anonymous bedroom doors.

Room was very clean, comfortable and excellently decorated and had everything you would expect - even had a personalised welcome message in each room Checking in via email may not be to all tastes - but was no problem at all

nothing not to like in the hotel

Hi spec finish. Immaculately clean. Good value

Location!

Was clean

Room was very clean. Comfortable bed and excellent linen. Micro wave fridge and coffee making facilities good quality. Everything was spot on no complaints at all. Would highly recommend. Location very good for shops and public transport.

Very clean and full of amenities e.g. hair dryer, iron with iron board, microwave, mini-fridge and then kitchenette. Jay was an amazing remote host! Very professional and kindly upgraded us to a larger room; was available to answer questions when calling; very kindly allowed us have a slightly later check out. Overall very accommodating and will be sure to book here again when visiting Birmingham.

None really! If I was being very picky, then the Netflix connectivity in our particular room was temperamental but just remember to take your iPad or laptop as a back up.

Everything

Nothing

It has everything u will need. Comfy exceptionally clean. Great value for money

Nothing

The shower room light switches off if you stay in shower for 4 minutes. The bedside lights flicker so not wired correctly

Everything was very new, very clean and comfortable. It had everything you would need for a comfortable stay. It was all well thought out. Pillows were incredible. Just an fyi, it is more like an air bnb as there are no staff there so you do need to send a picture of your ID and pay a deposit of £50. They send you the codes to enter once you’ve done this

We had booked a room with a standard double which is fine but a bit small, not the giant hotel beds you normally get. I am not a huge fan of paying deposits!

It was easy to find. There was lots of parking spaces. The property has a self check service which was very easy to use and you don’t have to fill in any paperwork.

The property was is a great location with ample parking. The rooms had everything you need. The Rooms were clean and well presented.

There is not anything I didn’t like about the property. It was perfect for our family booking.

Well presented very clean

It was lovely which is what I wrote on their website

Nothing

Excellent location and the hotel and rooms were exceptional very nice with everything we needed for our stay ..

The rooms were excellent and the hotel was very clean and easy to use with all the amenities we required for our stay

Everything. Newly refurbished. Immaculate. Very well equipped. Beautifully furnished. The shared kitchen was a pleasant surprise and a group of us sat in there to eat our takeaway.

Everything - amazing place - it was all brand new, attention to detail even a microwave in the room with plates - great security system too 👍🏻 thank you

Nothing - although postcode doesn’t take you to the property- Woden Boutique Hotel is immediately on the left as you turn up Church Hill

The property was refurbished to a high standard and they thought of everything to make my stay more comfortable

The hotel was extremely clean, as a lone traveller, appreciated the microwave in the room. The communication from Jay was excellent.

Very modern and tastefully done up. No contact with staff and I did not miss anything.

The room was small, but adequate for 1 peraon. I would recommend other options for couple.

When I booked I wasn't initially made aware there were no staff on site - whilst facilities were to a high standard, travelling alone I prefer a staff presence on site.