LOCATION

Beautiful property on the beach in Hopkins. Very clean and up-to-date. Great bar. Terrific food.

charged “resort fee” on drinks and food!

Exceeded expectations!

Drinks a bit more costly than other resorts visited on our stay

Right on the beach, super friendly & helpful staff, really good breakfasts with a wide selection

The rooms and the property itself are gorgeous. They keep everything very clean.

There is a lack of amenities and services that should be offered. Room service is not offered, there’s no spa on the property and there are times that you can’t get any food. They only serve breakfast 8-10am and do not begin lunch until noon. There is nobody that’s actually in charge of anything around there. The staff tries but you can tell there’s a lack of management. The location is not very close to other dining options unless you have a vehicle then you can drive to the village where there are other dining options. Cabs and transportation aren’t readily available.

The hotel is amazing, everything you need is there so if you're looking for a relaxing vacation with no noise, not a lot of people and comfort this is it! The staff is amazing too, they are so helpful and friendly. Kaptain Larry is a whole vibe!

Everything was amazing

Hotel and facilities are very nice, and rooms are spacious and well-decorated. Staff seems well-trained, and generally friendly. Food options were plentiful, delicious, and reasonably priced.

For a higher end hotel, it was disappointing to find poor WIFI, a television that didn’t work, and a distinct lack of flexibility in booking excursions, refusing to modify these even when boats and staff sat idle as a result. On one day of our stay, we gave up on housekeeping, and simply asked for dry towels to be supplied.

the location to the beach the wonderful staff sparrow the bartender the dock bar

we were not happy with the price of our room for the location of our room we had beach front before and that was worth the money but not the room in back it was too expensive for what we got the personal plunge pool was too cold

Location was great. Pool was lovely and great access to the beach. Room was large. Loved the kitchen amenities and the service was great.

Check-in was delayed but they offered a free drink and appetizer which was nice.

The suites with the private pools were great. Very comfortable beds. We liked the tiki bar a lot too.

We loved the place, it's gorgeous, well-manicured, beautiful rooms, nice staff, great location with a lot of great amenities nearby. They were great at responding to our needs, like a local phone call, helping with the safe, sheets, extra towels and things for the hideaway bed (though extremely uncomfortable hideaway bed) Main bed super comfy, the hot tub was great in the back of our place we enjoyed that in the evenings, it was like a Sauna out there.

The mattress on the pull-out bed for my daughter was like sleeping on springs, they really need to replace it it was super uncomfortable and way old and out of date, so that needs to be updated. They never came to clean our room, not once, which I did not like and they didn't say anything at check-in I wasn't sure if that was due to Covid Protocols- it would have been nice to know. We couldn't figure out how to operate the air conditioning and froze to death every night - would be nice to have an extra set of blankets in-room or instructions on how to operate the air conditioning. The food was ok, it was pricey and not a lot of it, so perhaps bigger portions for the price they are asking for and more options on the dinner menu.

The staff was absolutely amazing. I’d go back just for them. The deluxe room with the plunge pool was beautiful. The food was pretty good, but the staff is by far the heartbeat of the property.

Amazing room so relaxing

Nothing

Everyone was friendly and polite. Covid restriction were implemented very 👍 good.

I wish it was all inclusive, breakfast and dinner

The room and it's amenities. The beachfront experience.

I have mixed reviews about my stay. The room amenities were 5/5, from the lighting, the private pool, the hammock and seating on the balcony to the shower, the pillows, the bed, even the water cooler. Firstly, when I got there, i was unable to check in early as i requested. So i had to wait from 12 midday to 3pm. I waited and went back to check at 2pm, my room still wasnt available. I went back at 3 and it was miraculously ready. What I was not satisfied about was the eating arrangements at the restaurant. The seating capacity was maxed out. The front desk staff didnt even offer to let me order and perhaps eat on the beach, which I later found out was an option when I saw it being offered to a tourist guest. I had to snack on ceviche from the ceviche bar, which was excellent btw. Anyways, when I was taken to my room the staff informed me that i would need to make dinner reservations because of the big group they were hosting. So i did so for 8:30pm because 5:30 was way too early. Anyhow when I was able to get dinner, I was so disappointed because the dinner was not very appealing to be honest. I ordered the pasta option and then a ceviche for an appetizer. About 10-15 minutes after the waiter came back to say they ran out of what I ordered. I then reordered a tenderloin steak which I must say, was not tasteful. The craboo sauce was not one I would like again. However, the steak without the sauce was very well done as i requested and the taste was okay. I must give credit where it is due. The breakfast was excellent. The eggs, the fry jacks, the beans, the farm raised bacon & sausage and the OJ. They were all great. One recommendation I have for the establishment is that they should consider a backup power source and water source for when outages occur. I was basically unable to do anything between breakfast and checkout. And to make matters worst, when i went to take a shower before i left, there was not a drip of water.

breakfast stuffed jacks were good and well presented - we liked the private plunge pool in the room patio - we loved the bar on the sea - we liked the cleanliness of the room, of the beach, of the outdoor furnitures - the main bed was very comfortable - we liked the modern decoration of the room - we enjoyed the peacefulness, the quietness, the feeling of safety and the beauty of the place at night.

the sofa bed very uncomfortable, sqeeky and flimsy matress sinking in the center .... not possible for two to sleep in there despite the extra we paid for having our 2 children accomodated in our room .... had to set a bed on the floor with the cushions to be able to sleep my children.Breakfst was disappointing - there were only towels for 2 and not for 4 although we had paid an extra for the 2 extra guests - the restaurant was kind of disappointing compared to what we had in memories from previous stays - quality of food is not as good as it used to be - not enough healthy or fine cuisine options, all seems junk food, fried everything, greasy, oily and presented on brown paper in wooden boxes... lacks elegance to us - the chef omelette was served by itself in the plate, poor presentation, no fruits, only a basket with 3 tiny pieces of super greasy bread - bad watery coffee - slow and tidious check in process at front desk