I want to start with the property overall and communication from the property manager was great. However, there are two big reasons for my low overall score. 1. The kitchen was not cleaned when we arrived. There was unwrapped meat and a full fridge of food. Completely full - not just left over beer and condiments. There was also a dirty pan that had been left in the oven with also unknown meat as well. 2. After leaving for a few hours we came home to find that every door except for the one with the lock on it, and the windows were all unlocked. It was very hard to sleep after this was discovered.

We arrived at 9pm to find the house filthy, dirty towels piled on the bathroom floor, sink full of old food, garbage disposal not working so we couldn’t use the dishwasher. There was NO TOLIET PAPER! The master bedroom had no bedding and there was none available to make the bed. After contacting the manager, he sent a cleaning person who arrived at 10:15 pm and only cleaned the bathroom and master bedroom. She was able to retrieve bedding and toilet paper from a locked closet. It was too late to do more as we were tired from a 9 hour drive and had our dog. She left at 11:15. It was difficult to get in because you had to hit the first number of the code 3 times to get started, no one told us about this. I spoke to the manager about the garbage disposal and he had me take pictures of the button next to the sink and underneath the sink. I had already checked everything and told him it’s NOT working. Needless to say, it never got fixed and I just washed dishes by hand, you can’t use the dishwasher if the disposal isn’t working. All the old food comes up into the sink. There was also bedding stuffed in the washer and dryer upon our arrival, both still wet so we had to deal with that. No detergent left for us. The kitchen wasn’t stocked in the way of spices, basically anything and the refrigerator wasn’t clean. Most places will have a few snacks for guests and have basic spices, maybe some olive oil, etc. I expect to find dog hair in a dog friendly place, but nothing was vacuumed.

The house is on a quiet, family-friendly street…close to Golf/Milwaukee. Updated kitchen and bathroom and nice bedrooms. My kids and I enjoyed our stay! I wasn’t a super fan of the digital keypad entry…we had some challenges with locking/unlocking the house, but we were able to figure it out.