Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful house and well maintained. We enjoyed our stay. Plenty of room for the entire family.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property is absolutely amazing! ...great for kids! ..very clean and comfortable. The climb to get to the cabin has some of the most breathtaking views! We will be back next year for Hillbilly Jam and will be staying here again. Highly recommended

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Our only real issue: one of what was supposed to be two master suites did not provide a closet. We were told that was because the owner uses it, so it was locked. As a result, the other couple with whom we were sharing the bulk of the rental cost had no closet to use and were forced to share our closet in the other master suite. Awkward, at best. For what we paid for this rental, that is unacceptable. We were disappointed there was no barbecue grill to use, but that wasn't a deal killer, by any means. We were happy with the overall condition of the property and the quality of the amenities.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Our only real issue: one of what was supposed to be two master suites did not provide a closet. We were told that was because the owner uses it, so it was locked. As a result, the other couple with whom we were sharing the bulk of the rental cost had no closet to use and were forced to share our closet in the other master suite. Awkward, at best. For what we paid for this rental, that is unacceptable. We were disappointed there was no barbecue grill to use, but that wasn't a deal killer, by any means. We were happy with the overall condition of the property and the quality of the amenities.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is our fourth year with Smoky Mountain Retreat and each year has been wonderful. They are professional and very accommodating to our needs.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is our fourth year with Smoky Mountain Retreat and each year has been wonderful. They are professional and very accommodating to our needs.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very clean. I was very unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Pros- The home itself is beautiful and accommodated our family of 14 well. The fireplace outside was our favorite place to gather and we had firewood delivered to the house which was very convenient. Grocery store is also about 20 minutes away and Amazon delivered to the home. Cons- The home was located 15 minutes up on top of the mountain and that information that would have been nice to know. Coming from Florida where it’s flat, it was uncomfortable at times for us to drive up and down the mountain everyday. We ended up leaving a day early because there was a snow storm coming and we could have been stuck in the home or if we would have been forced to leave it could have been very dangerous for us to stay and try to drive down the mountain. Days before our arrival we were informed that we would not be able to use the jacuzzi and that was a feature we were most excited about with the home. Homeowner have outside cameras and an alarm system and were watching us. They are very nervous about renting out their home. They called the property management several times which then turned into them calling or emailing us a bunch of times interrupting our vacation with complaints of minor things like having too many people at the house (even though the property management knew we booked it for 14 people months prior) and complaining that their alarm system was going off because doors were being left opened. (That was because the weather was nice and cool and we are from hot Florida and we were enjoying the weather.) When I spoke to the manager of the property management company he was a character on his own and had a hard time understanding my frustration with the emails and several calls having to explain the same thing over and over but ultimately, he agreed that the homeowners where being a little ridiculous with their complaints and was allowing us to stay even though the homeowners wanted to kick us out. This made us feel very uncomfortable and not

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We all absolutely loved this house. The only downside that we were a bit unhappy with was the lack of kitchen supplies for cooking. We don't want to have to purchase a whole thing of oil, or anything basic to use for only 4 days. Also, to only give us 1 packet of dish washer detergent was silly. We stayed 4 nights and ran it everyday. We also had to buy extra toilet paper! We felt there could have been more communal house items to use.