First two days we had no room house keeping accomplished. We had to get our own clean towels at end of the day.

You can’t check in until 4:00pm. You have to check out by 11:00 am. There were no exceptions. We had just one night there before traveling out of RSW airport. There was no time for the beach, literally. I knew there was a resort fee, then they slipped in a 38.09 valet fee. Oh, there was no alternative place to self park. Most of the staff was very pleasant as these fees are not their fault. But I don’t have to go back.

For 1.5 years out from a major hurricane, I felt it was a great experience. On site, everything was wonderful. The food at the restaurants was kind of average and the coffee shop a tad expensive. The pool was huge and fun, but know that it is only 4ft deep max at any point. They have a DJ all day, which we liked, but some may not. Our room was great, on the 4th floor with an ocean view. Some rooms face directly out to the bar area, so you might want to ask for that, or not, depending on your preference. The hotel is right at the beach. The valets were working their tails off and polite and helpful. The attendants were watchful and you felt safe. There are about 5 restaurants you can walk to and a couple of shops. We liked the Yucatán. For anything else you need a car. They are still very much recovering in the area, so keep that in mind.

The service is either a hit or miss depending on the person working. The fire alarm went off in the middle of the night, once out of the building there was no direction where to go and no explanation what happened. They didn’t honor our email with no resort fees or commentary beach chairs at the time of check in. The hotel said the email was misleading and not specific with the dates, so our bill was more than we expected.

Front desk person was rude at check in. Argued with me. Very poor way to start the stay. Never really got over it. That's my second trip to a Margaritaville Resort. Both times bad experience with staff. The location is what brings people so they don't need to take care of customer because they don't need them to come back.

Great view of the Gulf of Mexico

Enjoyed the stay Clean and friendly $35/nite for ballet not worth it. Slow and never answered the phone Why have vallet parking button in room phone if no one answers?

The only “Resort” amenity is the pool area, all other restaurants/ beach / hotel open to public. The hotel was very clean, and within walking distance to many other eating and drinking options besides the hotel itself.

Such a cute establishment. Very welcoming atmosphere. Enjoyed our time there.

Booked a two night stay last minute utilizing Hotels.com for a fair rate compared to other hotels in the area. Clean, convenient, great staff and room was very comfortable with nice balcony. Highly recommend.

Hotel was new and clean. That being said when you’re paying almost500$ a night per room I expect beds to be made and fresh towels provided. Also the hidden fees and price gouging was absurd. Coffee prices that made Starbucks seem cheap. 10$ for a muffin in the morning. There was no place to walk to easily for breakfast and taking the car in and out with valet parking only was slow and with tipping added more expense. The resort fee was 30$ a day and near as I could see this was just use of the pool. No bikes… chairs on the beach were an additional 46$ a day. And loud music everywhere. There was not a quiet zone!

You can tell it is a new resort they have some kinks to work out. Went to breakfast and after 2 hours waiting went somewhere else for lunch. The people are very friendly and helpful. The following day breakfast was really good. The pay to park every day that you are there is a little much, you are staying there parking should be included. I can understand guest to pay but not people staying there for 4 days. We will visit again and but not sure we will stay there.

The hotel was beautiful. Although we stayed there because they are pet friendly I have a 5lb Yorkie and was told she was not allowed in the pool areas, outside restaurants she could only go in the lobby and rooms. So a bit pricey not to be able to use the resorts facilities. Also we had no hot water two different times of the day, barely warm.

Everything was great except for the low water pressure in our bathroom on the 4th floor

Thought the resort was nice but not worth $500 per night plus a $30 a day resort fee and $35 a night valet parking fee. Will not stay there again.

This is a beautiful resort. The people are very nice. Maybe because it is new, I felt like I didn't really know what was going on. It would have been nice to have a map and menus in the room. We also booked through Hotels.com and were sent an e-mail that the resort fees would be waived, and we would receive complementary beach chairs. That was not the case. So, be sure to budget for the resort fees. Also, there is no daily housekeeping. So, be sure to catch the housekeeping staff to get towels etc. The beach chairs right in the front of the resort are the most expensive. Less expensive ones are available in either direction. Or, to really save money, just go buy some at Surf Style. It is gorgeous resort but was a bit too extra for us.

Everything was great except the hot water pressure in the shower.

Too many additional fees

The Beach Resort was Great

Beautiful but no night life every thing closes by 8 , rooms are small

Wonderful weekend stay!! Very clean and excellent service throughout the resort. The pool was fantastic! Loved the security and the fact that they want to keep the pool area safe and nice for the paying guests.The bartenders at the pool bar were exceptional. Frankie, Heather, Shawna and Gwen provided excellent customer service. The only thing I would recommend is to request a room with an ocean view. We were on the street side closest to the bridge and could hear the traffic and it was just noisy. Not the best view to sit on the balcony.We were in room 305 if that helps. King size room was nice size. Huge bathroom plenty of towels small refrigerator. Thank you for a great stay!

Love the pool, easy access to the ocean. A lot of drink/food places on resort which is great because of the hurricane a lot of the night life ended. Very clean, staff was very attentive. A large problem we had was the way the floors are situated. There is a hub near the elevator where all of these really long hallways come to a meeting place outside the elevators. Problem is when you get a room in this hub. All night and morning/afternoon it is LOUD out there as groups of travelers are meeting up, getting on the elevators, ironing out their days plans at the top of their lungs. Particularly disruptive in the evening when everyone has been drinking all day. LOUD, booming voices with an echo. So we were pretty much woken up continuously every night and during the day they were so loud out there you couldnt hear the television. For almost $500 a night this reason alone will prevent my return. There are about 5 "problem rooms," on each floor and this can not be the first time they have heard a customer complaint about it.

Greeted by friendly and happy staff! Attention to individual guests, over and beyond assistance. Leave your worries at the door and enter the “island atmosphere” and you’ll have the time of your life!

Try to get inside room. Outside rooms facing north get a lot of noise

Resort was clean and well kept, as should be expected from a brand new property. Service was at most times excellent, with the exception of a few, perhaps over tired, and grumpy staff. Prices were a bit high but not abnormal for a stateside resort. New pool area and bar was great and we enjoyed what time we spent on the resort grounds.

Pool area was not open Construction going on all around resort Fire alarm went off at night causing room evacuation Surrounding area still disaster from hurricane Parking was $35 per night. Got ticket for parking on street.

Staff was friendly and courteous. Rooms and facilities were beautifully decorated. The upcharge was a surprise not mentioned on expedia. Also our room was across from the elevator. The foyer is a big open area with chairs to invite sitting. The foyer echos and amplifies EVERY sound so at night we heard every conversation, argument and dog barking! We only stayed 2 of the 3 nights planned. Needed sleep!

Very nice new property, many restaurants and shops that are still being rebuilt from the hurricane, but we found plenty to do.

Loud music plays until 10:00pm so you can’t open your balcony door to get sea breeze or hear surf. No screens on balcony doors so many mosquitos. They charge $60/day to get a lounge chair on the beach.

This is a beautiful location, but the check in process was very frustrating for me. While checking in, I noticed that the total cost had increased pretty significantly from the amount that I booked for. I then got up to my room and they put me in a room with a double bed, despite the fact that I reserved a room with a king bed. I went back to the desk to inquire about it, and David told me that he was unable to put me in a room with a king bed. This person is also who check me in originally and unfortunately was pretty unwelcoming and made me feel like the mishaps were my fault. Although the check-in was frustrating, I fortunately had positive interactions with all of the other staff I came in contact with. One of the housekeeping ladies (Queen) was very nice. She showed me how to get around and checked in on me anytime she saw me.

Great stay. Only down fall of the area and resort is all places seem to close in the evening too early. 9pm and 10pm for most.

Excellent staff — so accommodating and friendly! Pool and surrounding restaurants and bars were top notch. Very clean and the attention to detail in all areas was exceptional. Thanks for a great stay!