The bed was the worst bed I’ve ever sat/attempted to sleep on in my life. As soon as I sat On the terrible bed I told My wife and she agreed. We checked out an hour later. I complained to front desk. They said they would authorize a refund but hotels.com had to call to confirm. Received an email today saying after numerous attempts to reach anyone at hotel that they couldn’t issue me a refund. Worst experience ever.

yelling was heard from other rooms

Building itself is nice, was clean, staff friendly, kitchenette, location close to what we needed. The walls are thin, can hear people in next door talking- or in our case noisy kids and a dog. Bed was very squeaky.

They do not provide complimentary linen changes, or extra towels/replacements. Also housekeeping does not come during your stay. I have stayed here twice and both times it has been Super clean and the staff friendly! The walls are not sound proof so you constantly here other people talking/walking or moving around from the hallway and other rooms.

I stayed 1 night. Everything was good but the doors slammed by staff when they are cleaning need to be none. Educate costumers too, people slam doors.

Great

No curtains and it’s next to a 6 lane freeway with cheap windows. Traffic kept me up all night.

Elevator and hallways are dirty full of dirt. Was expecting next morning for it to be vacuumed but wasn’t. Keep in mind I was there for two days and two days it was dirty. Hotel has a funky smell to it. Staff is nice but doesn’t compensate for how dirty it was. Beds are of low quality. Do not recommend.

Overall fairly clean, found a toenail clipping on the floor in the room but everything else clean, bathroom clean, etc. the setup of building weird because the entrance is on the side of building with no where to drive up and check in like a ‘normal’ hotel. No tissue paper provided in room only toilet paper. Also no hair dryer. For price expect more. But staff was very nice.

Hotel was decent, nice amenities and pretty new (as of Feb 24) so it’s still clean and nice. Bed was not that great. Lots of outside noise comes in, I think maybe actually through the AC unit.

It was ok

Front desk refused to check driver in stating the room was not paid for; which it was paid in full and the driver had an itinerary number that was issued through Expedia. Zero help. This morning went back to sort out and was told we cannot do anything. Drivers office staff had to go through Expedia to get it resolved as nobody at property level was helpful. Both driver last night and Expedia today was able to get a single person on the phone, let alone a manager. Finally after about 3 hours of driver and Expedia working to fix issue they did and driver got checked in at 11am to stay tonight. This entire lack of front desk or manager on site last evening prevented the driver from checking in his truck to the dealership to start repairs last night and had further delayed him at least a day maybe more. Lousy service and ability to assist when booked though a 3rd party website.

The stay was comfortable, and it is still a new hotel. I got the feeling that this may change over time. The room did not seem very clean to me. I purchased my own cleaning supplies to wipe everything down. One of the shelves still had someones used diabetic test strips. The shower didnt seem very clean. I was expecting more in amenities but I guess since this is an extended stay type hotel, they figure guests bring their own toiletries and kitchen supplies, so we ended up buying our own. I was surprised having to check out a hair dryer at the desk, although it wasnt too big of a deal. I liked the clothes rack and shelving unit. It was large enough to hang both mine and my husbands clothes and store all our items. It was a pleasant stay, and staff I encountered were very friendly. I would stay here again if it is kept up

No pool

Less than 1/2 mile to I-10; 20 minutes to PHX, less to downtown; like new facilities; great price;

Was there for 2 weeks and not once did they do room service to my room. The WiFi was horrible so I had terrible service the entire stay.

Amazing!

Very clean and friendly staff. Thin walls made for a loud night though.

This hotel does not provide anything. No ironing board/Iron, no coffee/coffee maker, no Kleenex, no soap and very uncomfortable mattress, on a very noisy metal frame. The hotel looks very bare. All you are paying for is a space to sleep, better than sleeping outside or in the car. This hotel is a big disappointment.

This place is brand new so cleanliness wasn’t an issue. But it was kinda… weird. Almost felt unfinished. The wiring in our room was odd. One light switch turned on half the room. The other then turned it off. The outlet in the bathroom only worked for one plug, the other didn’t even fit. No toiletries other than a bar of soap, no hair dryer. One coffeemaker in the lobby. Could only get one extra pillow. Room had virtually nothing on the walls, it felt very hospital-like. And then, a staff member knocked on our door when checkout was at 11:03. Checkout was at 11 and we were grabbing our bags. Never felt that rushed to get out of a room.

Perfect for extended stays. The rooms have full size refrigerators. And microwaves.

Front desk people were excellent and very helpful, thank you

I won't stay there again. It's just too noisy.

Brand new hotel, everything is very clean. Loved staying there.

Very clean and the property is new.

Everything about this place was great

I was looking for discount long term stay. They are pleasant, and professional.

The rooms are always clean and tidy, I will most likely visit again.

Nice clean overnight stay.

It was a very nice and clean place the only problem we had was that the fridge and the microwave where not working until maintenance when up stair to fix it but other than that was a great place to stay will stay their again

New hotel so rooms were fine. Next to construction site and busy road so a bit noisy.

Awesome hotel and very clean and friendly