Molto bella ed immersa nel verde con una struttura architettonica molto bella… zona SPA veramente unica anche se non ancora ultimata.personale disponibile e sempre disponibile e sorridente in reception ed in giro x l’hotel. Due inconvenienti nella mia camera prontamente sostituita con altra di pari livello e bellezza . La struttura è nuovissima ed ha bisogno di un po’ di tempo x essere totalmente efficiente. Ottima la cucina ben curata e con piatti ben presentati.

Personale in zona ristorante e colazione non all’altezza di un cinque stelle. Da migliorare il servizio e bisognerebbe insegnare al personale alcune attenzioni assolutamente necessarie. Devi chiedere tutto…. Non vedendo cosa ti manca sul tavolo….🤗 Servizio navetta x Ubud centro con buco orario dalle 11.00 alle 13.00 . Quindi se fai colazione alle 10.30 non fai in tempo a prendere il bus e devi aspettare le 13.00 🤷‍♂️

We had breakfast in the room everyday, the shuttle revive and the pool in the room. The food. Everything was great. We stayed in room 902 and is for us the best

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Everything. Simply exquisite. Staff very friendly and professional. The villas just beautiful facilities gorgeous.

Nothing. It was perfect.

The resort was about and beyond our expectations, the staff are very attentive and friendly, the food is amazing including the breakfasts. We travel the world and this resort is by far the best we have stayed in! Simply stunning and so very relaxing

Nothing I disliked at all

- Top Lage - Ruhig ohne Strassen in der Nähe - Villa mit Pool und einer Traumaussicht - Personal sehr freundlich und hilfsbereit - Perfekt, um Zeit für sich zu nehmen - Gutes Essen, gute Frühstücksauswahl - Schöne Bademäntel - Baden ohne Textilien möglich (eigene Villa) - Grosser Pool zusätzlich für alle inkl. schöner Skulpturen - Klein und kein Massenhotel - Transport nach Ubud (gratis)

- Transport kommt ca. immer 10-20min zu spät - Englisch gewisser Mitarbeiter ist noch zu verbessern (Bestellungen nicht verstanden usw.) - Wurde erwischt, als sich der Bademantel in meiner Tasche verirrt hatte :P (Check-out)

Everything was perfect , view was amazing , very helpful staff welcoming

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The rooms are amazing and the stuff are very friendly

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Loistava majoitus ja ympäristö sekä erinomainen ravintola jossa myös aamiainen tarjoiltiin

Menu sekä eri palveluiden tarkempi kuvaus voisi olla saatavilla Villassa tavalla tai toisella

Wunderschöne Anlage, die Zimmer sind wahnsinnig toll und wir hatten eine fantastische Aussicht. Man lebt mitten im Dschungel. Es gibt einen Shuttleservice mit dem es kein Problem ist nach ubud zu kommen, außerdem kann man sich leicht einen Roller mieten. Zimmerservice war auch super und auch das floating breakfast eine tolle Erfahrung. Durch die Sicherheitsmaßnahmen fühlt man sich sehr sicher. Das Frühstück war in Ordnung, die Auswahl sehr international und eher im Brunch Stil. In einem Hotel wie diesen erwartet man sich aber keinen Filter Café 😉

Der Service ist sehr bemüht und freundlich, allerdings stimmen die Abläufe leider noch garnicht und das Personal wirkt unsicher. Die Klimaanlage war immer wieder extrem laut und im ganzen Hotel oft ein lautes piepsen zu hören was sehr störend war.

Beautiful & relaxing & truely authentic

The stairs going to our room weren’t the best

Beautiful location and surroundings.

New hotel that needs to adjust their routines. But it is a new hotel and need time.

traumhaftes Resort, tolle Lage! Allerdings ist das Resort noch im Aufbau - nur die hälfte der Villen sind fertig gestellt - das Personal ist noch nicht eingespielt - somit ist der Service eher wenig bis gar nicht vorhanden. Das Personal ist absolut freundlich und sehr bemüht - allerdings steht hier Preis-Leistung in absolut keiner Relation (noch nicht)...

check in wurde zwischen 14:00 - 15:00 Uhr bestätigt - erfolgte erst um 18:30 Uhr Nicht die beschriebene Villa bekommen...Wechsel erst am nachten Tag möglich (15:00 Uhr)

The butler villa pool was enjoyable. Huge potential for the whole property once all the kinks are worked out. Very friendly staff. Bed was super comfortable. The restaurant has wonderful food/menu.

It’s new and there are quite a few teething issues which I’m sure will be resolved in time. The restaurant struggled with service. Room service food was not hot as it’s walked down from the kitchen with no insulation. There are gaps under the doors and pool French doors, so unfortunately a lot of ants and tropical creatures find their way in to the villa. Finishings need a little work for it to truly be 5 star.

From start to end, everything was excellent. The rooms are luxurious spacious and amazing views. The staff are really helpful and friendly, they make sure you are 100% satisfied with every little detail.

That I didn't stay longer 😊

Had a good honeymoon stay with this newly opened resort. Apparently we are the first batch of customers 😉. Room is amazing with private pool, staffs are exceptionally friendly and treated us like King and Queen during our stay especially Sakun, he made sure we are taken care all the time. Spa was great, thanks Suppar, Wiyana and the other staff for the great service, 90 minutes body massage felt too short. Not many choices for breakfast but the food tasted so good that we didn't mind eating the same breakfast for 2 days. Try out their bubuh, prawn omelette and seafood soup. Bike rental is also available, we rented a scooter to ride to ubud art market.

Unfortunately the spa area is not ready yet during our stay, they turned one of the guest room into a massage room. It would be perfect if we get to enjoy the service at the spa area. The aircon automatically turn off when you open the door room, so you cant enjoy the aircon if you wish to leave your door room open. Another thing i wish they have is TV in the room.

The breakfast was so delicious and very good portion, The View from our room and from all of resort area was amazing. Very recommended Places if you would like to explore a genuine Balinese experience at Sanna Ubud.

None. Everything was amazing. very recommend hotel. i wish come back in next destination.

Amazing new resort with beautiful jungle view and excellent service in all area. Very lucky got a special pre-opening rate to spend my honeymoon and made a memorable honeymoon trip.

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Stunning Location with excellent service, delicious food, clean rooms and facilities, very friendly staff and great value for money

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