It was our family's first time to rent a home. From booking to check out, the process was very smooth and our hosts were very responsive. Their home is in Arrowhead Village, really close to highway 18 and only 5 minutes from Arrowhead Village and Skypark. The neighborhood is quiet, well maintained, we got 2inches of snow and the truck came early to plow the streets. The home is very charming, my teenage boys loved that it has so much character. Has a retro feel with the convenience of a modern home. The beds are clean and comfortable. Our boys enjoyed the downstairs room with the huge sectional and bunkbed. TV has access to Hulu, Netflix etc but we hardly used it because there were plenty of books and boardgames to keep us busy! There were plenty of towels, blankets, kitchen was well stocked with supplies, Le Creuset pots and husband enjoyed the Nespresso machine! I love that their home has unobstructed views of the forest, really beautiful waking up to the views of the trees with snow. We enjoyed walking our dog at night because the area felt safe. We initially planned on staying overnight but had car issues. We ended up extending another day. Our hosts were super helpful and constantly reassured us that our safety comes first. I can't thank you enough, JJ and Danielle because you've been very gracious hosts. We appreciate all your help and for making it a very memorable experience for our family.