We had an age range from 6 weeks to 60 year olds. The home was as advertised, no hot tub; the jacuzzi jets did not turn on, but worked great as a large soaking tub - the 3 year old loved bath time in there. The refrigerator was not clean and the gate along the fenced in yard did not close completely. The gate did not bother us as we did not bring pets and the toddlers were not going near the gate and were never left unattended. We would suggest an upgrade on the beds for a more comfortable sleep, more chairs for the nice large dining room table. The kitchen was well stocked, including a toaster and a crockpot. We would suggest adding a keurig and a waffle iron. We did not use the indoor or outdoor grill. The house was at a comfortable temperature with the exception of the converted room, which was too warm in the summer. We would also suggest some toddler toys at toddler level and a gate for the stairs. The resort had plenty to do, but limited hours. The community pool was wonderful for people of all ages. The teens loved the diving board. The toddlers liked the kiddie pool and the shallow ends of the large pool. The pool was well attended by lifeguards, large enough for lap swim exercising and appeared to have a designated lap lane. The kids easily made friends at the pool. The miniature golf course was beautiful. The girls said the summer tubing was fast... heard many people say it was faster than a water slide... the boys said it wasn't fast enough.

We had a great time staying for 3 nights in this property. The place was more than we expected with spacious rooms and bathrooms for a group of 15 of us. The amenities were as advertised and everything was working perfectly. The neighborhood was quiet and nice. I would highly recommend this property.

This house was spacious enough for our large blended family. The fenced in backyard is a huge plus, the fireplace was awesome. There are minor things that could be fixed eventually but it wouldn’t prevent me from booking again. Thank you for the hospitality and open communication!

We were in Massanutten for my daughter's wedding. The bridal party got ready in the house before the ceremony. Plenty of room and natural light that pleased the photographer, makeup artist and hairstylist. The house was just right for our needs.

The pictures of the property were old original pictures of the property. The property needs renovations done and a professional cleaning done. There were a lot of little damages, patch up holes in wall, open holes in closet ceiling, broken window handles, missing windows, uncleaned kitchen grill, broken Master bedroom jetted tub plus busted open panel to the tub, dirty linen on beds, over all the house was not clean it was straightened not properly cleaned. The number provided for the host is an answering machine, I never got to talk to a physical person. So I emailed them, I got a not so helpful response the next day. If fixed up and cleaned this could be a wonderful vacation home. It's a nice size home in a wonderful neighborhood, close to all amenities.

The layout of this house was perfect for our large family for our annual Memorial Day weekend getaway! The rental office was closed (early) upon our arrival to check-in; however, the keys were left in a very convenient lockbox for pickup. The welcome basket with starter supplies and house/local information was very nice; however, I would suggest also including instructions as to how to work the bathtub/shower faucets as that was a challenge that required us to call maintenance for assistance. We had a few other issues with the house discovered later that we did not feel were "emergency" maintenance repairs and with it being a holiday weekend the rental office was not open to contact. The toilet seat in the bathroom off the kitchen appeared to be broken and repaired with electrical tape. This should be replaced vs. repaired. We were unable to use the main living room TV as it appears the cable was not functioning. There were several TV remotes with missing batteries and the bedroom off of the kitchen TV remote was missing. We were unsure if the main TV in the downstairs living room had cable as we were unable to get that TV to connect after replacing the remotes with batteries. I would highly recommend having the cleaning staff check the remotes for batteries as part of their checklist. We were a bit disappointed that we couldn't access the main living room TV's/Cable after making a trip to the store for replacement batteries. As previous renters have stated, we too were unable to get the jacuzzi tub in the master bathroom to work after filling it up for some very excited kids to use. Instructions for use would have been nice to have and/or if the jets are nonoperational, it should be stated not to use. We enjoyed cooking in the well equipped kitchen and the huge dining room table was perfect for us! The back deck was very nice and we enjoyed the views; however, there should be more than 3 chairs as the online pictures appeared to show more chairs provided and mentioned rockers, which would have been wonderful to have. We very much enjoyed our stay in this house and plan to rent again next year. Hopefully without the minor issues that we had during this stay.

We were 9 cyclists and some areas would need some attention. The mattresses and some of the beds at the basement level are not in good working order for adults. We didn't have a propane tank to use the brand new BBQ. We couldn't use of the multiple TV's. We didn't have a hose to clean our bikes.