Location is great. Right in the centre if town and walking distance to most restaurants and stores

We have stayed here a few times. The last being prior to covid. Unfortunately it seems to have gone down hill since then. The room was dirty. The bathroom was also very dirty (see photos) and there were ants all over the coffee machine. Not worth the price at all

The location was great.

There was stains on sheets There was no toilet roll in the room Toilet was not clean properly🤮 Hairs and mould in shower Mugs had lipstick stains from previous guests 🤢

walking distance to restaurants

needed a toaster perhaps, a few plates & knives for toast.

Reception was beautiful and cold when we arrived! was greeted my Alison who was warm and friendly. Incredible location.

Take note, if you stay over the weekend you can hear loud music from the pubs a crossed the road. we in room 108 (water facing) and could still hear the music and we weren’t facing the main road or pubs. the rooms look so much bigger online. very small. a little more detailing could have been done when it comes to dusting. lots of dust build-up on the blinds between bed/bathroom. glass windows could have been cleaner. lots of black dirt build-up on window ledge on the balcony. there was a sign out the front of the hotel advertising staff. Maybe the hotel is a little staff and looking for housekeepers. If I didn’t have a job, I would love to apply for a job here and get this hotel super clean as I’ve worked in housekeeping in 5 star resorts!

very up to date

rooms over the restaurant had a little noise come through when they were hanging pots but that didn’t last long and wasn’t very loud.

Excelent location, good wifi. Everything as expected, not more or less. When you spend all day traveling, doing something outside, you just need comfort bed and worm shower:) As windows were to a car park and seewiev, room was quite enough.

No complains. As we've stayed for 1 night it fine.

Location, was very close to everything.

Location great. Bed comfortable

Room was small. Only place to sit was on bed. Unfortunately we had a problem with ants in room. They did spray but we still had them. One strange thing was replenishing of tea and sugar every day which was great but did not replace milk.

Great location central to everything. Clean and comfortable. Staff were very friendly, courteous and helpful.

Nothing

Perfect location. King room was spacious and comfortable with good air conditioning. Staff were absolutely lovely.

Room had strands of hair and old chocolate pieces on the floor on arrival.

the location

the kitchen was quite limited

spacious room and great condition

too close to magnum bar which runs at night, heaps of noise will ruin the night

Check out receptionist very nice

Room too small No bedside table shower has some mould in the grouting

great room size for just one person, with balcony. modern and amazing views over the ocean and a stones throw away from the lagoon.

location

Great location to the city sites. Very friendly staff at reception. Room was visited by house keeping every day.

Room didn’t feel very clean - the carpet was wet outside the bathroom/near the entrance and the room had a very “damp” smell about it that we couldn’t get rid of even by opening the windows and balcony door. The room had looked like it hadn’t been used for sometime as was seen by the dust build up along the window sills/panes, along the skirting boards and by the “stale” smell of the room. There were stains along the carpet and on the walls near the entry. The air-con was also pre-set to an energy saver mode which I understand is a financial decision but not very comfortable for guests in North Queensland during the summer months.

Location