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Extremely noisy area, poor sound insulation and with multiple events going on during the weekend. The staff at the reception treats the cuatomers like their doing them some kind of a favour by just doing their jobs. You can definetely see the lack of training for the personel.

Great staff, clean, good location.

Parking spot was full due to some party events @hotel.

breakfast

We travelled from Vienna to Timisoara, after a total of 8 hours driving ( with breaks, of course) we were really looking forward to our hotel bed where we could finally get some well deserved rest. More than a week in advance I contacted the hotel to request for a baby cot, their reply was that they will indeed provide, but for an additional cost of 50ron. We agreed and rested unworried that we will have our much needed baby cot ( our daughter moves and kicks in her sleep so its impossible to have a resting sleep with her in the same bed). Fast forward to the day before the arrival, we call the hotel to confirm and the reception guy tells us that THE WHOLE HOTEL HAS ONLY ONE BABY COT, which is currently being used, so goodby sleep for us. Arrived Timisoara at 4am, the garbage from the bathroom hasnt been cleaned, my girlfriend noticed some make up removing pads still in the garbage, water was leaking from the fridge, curtains wont block the sun at all after sunrise. Went to breakfast, which was actually quite good, but no butter and jam 😢 only to return and find out our room card was deactivated, luckily, because our daughter hasnt woken yet, we had to take turns, she went first, I went after so even with the room access card deactivated we opened the door for eachother. At the checkout l we found out that someone randomly bought coffee and put it on our room to be charged, their solution was to give us two bottles of water ( which generally costs 3.5 lei) at the price of 8lei, in order to compensate for the overcharge. The reception of the hotel and the outside look nice and clean, it felt very welcoming, but we reccommend a better customer service training for the staff.

I booked a room, but got a whole apartment. Very clean and spacious, really comfy bed, close to city center, kind and helpful staff. Good breakfast. Lot of parking spots.

The room was well appointed and very clean.

N/A

Personal foarte amabil.

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The bed was comfortable, decent breakfast. Staff ok.

No air conditioner functioning. Towels were old and also the bed sheets were old.

Nice hotel, big parking, good staff

Breakfast was ok but it could be improved.

Opening window

The noise of events in the hotel during night

nice property not in central but quiet neighborhood

it is a bit further from old town

Good breakfast. Fair value.

During that night there was a baptism party in the restaurant and we received a room ar the first floor. Even if the receptionist told us there was a party we assumed it will be over in one or two hours (it was 8PM). Yet at 11PM the music was very loud and we couldnt sleep. After a call at the reception and some discussion with the receptionist, that at first said she cant do nothing, we moved to the third floor. So make sure you ask if there is a party in restaurant before booking. Also, in the bathroom of the room at the first floor, the heating didnt work.

staff was very nice

dated, low water pressure

The rooms were too warm.