Services : de Oscar / Yuri et Mathieu

Rien

Very clean, modern, up to date

Very expensive. I filtered my search for “breakfast included” and when I arrived they said Breakfast was additional money. So, breakfast is included, but at an additional cost. That’s not clear advertising.

Propre et belle grande piscine l’hôtel très bien situé et surtout avec tous c’est magasin qui communique avec l’hôtel c’était génial

Très chic, très bel accueil et superbe qualité.

lit, chambre, déjeuner.

This hotel is at the right spot in downtown. Everything is just few steps away! Especially it’s connected to Desjardins complex which makes it more amazing! Staff were friendly! Lots of working. We will visit there again, hopefully no construction this time in downtown!!

L’aménagement de la chambre, sa grandeur et sa fenedtrstion.

Rien

Clean, very good breakfast, crisp sheets for bed, great location, nice pool

Would have liked a spa

Excélente, bien ubicado el desayuno variado!

Nada

the reception desk clerk was very friendly . Room was comfortable and well located, away from the noise in the street.

Compare to last year the service was not as efficient. Using the phone in the room is always problematic. The gentleman in charge of the parking forgot to give me a green paper to get my luggages delivered to the room so it took half an hour to get them. On sunday morning I decided to have breakfast at the hotel instead of going to the mall. I think 33$ for a buffet style breakfast when the food is barely hot and no service beside for hot drinks is highway robbery. People are visiting less and less restaurant and with that kind of price it will not attract too many people who do not include that meal with the room reservation.

Nous n'avons pas aimé la vue qu'on avait de la chambre. Vue arrière avec des bâtiments. Nous aurions aimé avoir une vue sur les activités , les lumières, la rue Ste-Catherine, le monde! Voilà!

Avoir une chambre avec une meilleure vue!

L’emplacement Proximité de tout

Problème avec carte Elle n’a pas fonctionné à plusieurs reprises . Il a fallu retourner à l’accueil plusieurs fois et finalement c’est un employé qui est venu nous ouvrir notre porte avec son passe-partout.

No tooth paste, one soap bat for four people, 2 water for four, no ice find a popcorn in the room.

Location, cleanliness, and comfortable beds

-ordered slippers but had to ask twice -no guidance in room on reaching front desk -the TV in the room is very outdated, with nothing much -terrible breakfast. I been to Hiltons before but the breakfast here was very bad. Both in terms of quality and the temperature of food. -said soundproof in description but nop

Great location. Nice and comfortable room. Pet friendly, even our dog liked it!

A little pricy... but I understand why.

Le petit-déjeuner varié et santé

Location

Parking was confusing to find.

Tamanho do quarto , organização

Quarto grande, cortesia de early checkin e café da manhã muito bom

Não tivemos nenhuma observação negativa.

Hôtel très bien situé au cœur du centre-ville de Montréal

Ubicacion. Poder bajar al centro comercial desJardain sin salir al frio. Con comedero amplio y surtido y un supermercado IGA alli mismo. Super atentos el personal. Cerca de centros culturales y la calle principal de compras.

Habian ligeros detalles, un lavabo no drenaba bien pero lo arreglaron al dia siguiente.

Location superbe et très proches des transports

Rien à redire

Great service and very accommodating. The reception and the restaurant were very nice

Not a big fan of hotel pillows in general they are always very soft. But I know that and forgot my own pillow so the fault is mine

Centre of city and good facilities. Bedrooms had everything needed for comfortable stay. All staff- valet parking attendants, receptionists, cleaners, waiters very polite and professional.

Lots of lifts to go from basement to reception then bedroom.

Everything. Had an upgrade due to Family Celebration. Also had warmed cookies. Great view from 18 th floor.

Had to leave to come home

Location was excellent

Breakfast was not good Staff specially in concierge were not friendly

Location is the only good thing about this hotel.

Too expensive and confusing. No one at the hotel ground floor to guide. The lobby is on the 6th floor and there is absolutely no directions on it. I arrived at 10 PM with my kid and wife and had to spent almost an hour to check in. No luggage pick or drop facility. I had to cancel my restaurant booking because of the delay at check-in. The cookies at check-in were amazing though. The elevators to the public public on the hotel and to the rooms and to the ground floor are all separate and no directions. It's very confusing. I paid so much and had such a hard time to settle the first day. I would suggest a hotel where the lobby is on the ground floor and where they have people to explain or help. It's located in a mall so multiple options to eat but I am not staying here again during my next visit.