it was good

close to city

room was a bit dirty.

it is close to all the people we want to see when we come back in the area, very peaceful grass area at the back to walk our dog…. and that dogs are allow and only in one part of the hotel, it is respectful of the other travellers that might be scared or dogs.

nothing, whenever there is something bothering us during our stray it was never been because of the property or the staff !

small pool

The price.

rude front desk, the way they treat customer is just awful

front deal lady, she is in her 50 or 60.

The location is a little tricky, hidden behind some other buildings and parking lots. Everything you need is right there; coffee, drive thru, gas, restaurant...

The pool was out of service for both days we were there.

The staff were apologetic that the website indicated breakfast was included and it was not. It was quiet, we were not disturbed by other noisy clients.

That breakfast was not included as advertised. The pool was quite murky so we did not use it.

Bed and it was clean

The lot not plowed out well we have a small car

the location was good for our stop as we were driving all the way from Niagara falls up to Montreal.

the staff were not nice, they were not well-oriented on how to do the check in, thus we spend a lot of time trying to check in while they were not sure how to charge us the extra money. The receptionist then asked us to take our credit card info so she can do it later during her shift which is very rude to ask!!!! she wrote down all our credit card info on a piece of paper we tried to explain to her that this is not acceptable and this way you can easily do shopping with our card not only charge us the guarantee fees!!! we took the paper from her anyway … but in general I did not like what happened. also, there is no bottle of water even in the room! prepare yourselves..

Pool Availability- however it was relatively cold.

There was a significant wet spot on the floor surrounding our fridge. Hotel couldn't provide an adequte solution to the concern. They provided towels to help soak up the water but could provide a shop vac or fan or perhaps a different room. The fire alarm did go off during our stay. Fortunately Emergency Services were able to rectify the concern quickly but hotel staff had no kits or alternate measures to keep customers warm.