Chateau Cartier Hotel & Resort Ascend Hotel Collection
A propos de ce hôtel
Notre hôtel de luxe à Gatineau dispose de 124 chambres et suites joliment aménagées, chacune conçue pour offrir le confort et la détente ultime.
Équipements
Climatisation
Cuisine/kitchenette
Internet/Wi-Fi
Parking
Blanchisserie
Balcon/Terrasse
Jacuzzi/SPA
Téléviseur
Accessible aux personnes à mobilité réduite
Salle de fitness/sport
Adapté aux familles
Carte de Gatineau
Hôtel à Gatineau
Raisons de réserver
Annulation gratuiteRemboursement intégral si vous changez d’avis
Comprend les essentielsCuisine/kitchenette, Climatisation, Internet/Wi-Fi et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
€€€€
Avis
3.6/5.0
Bon(827 Avis)
Avis vérifiés à 100 %10.0
Superbe restaurant et spa
Tout
8.0
We liked our room. Nice view. The room looked like it was in the middle of renovation. The light on the wall was just a bulb with no cover. And the there was no coffee table in front of the couch. But it was clean and roomy and the bed was comfy!
Parking was difficult to find a spot. Elevator was slow because one was broken. And for the price there should be a breakfast included.
8.0
L’ambiance, le spa, les restaurants.
Le manque de renseignement au restaurant Kato!
5.0
Staff and food
Not as clean as it should be. Tiles in bathroom stained, missing the bath plug. Couldn’t take a bath. No free breakfast.
10.0
Tutto era bellissimo e sembravo di essere a Parigi😍😍
Un po’ le foglie al ingresso,devono essere un più più responsabili sulla pulizia esterna,e i parcheggi fuori visto che piovuto si erano create delle pozzanghere.
10.0
The breakfast is so nice but the price is reasonable, the receptionist did upgrade for us when we check-in but without any payment. The size of room and sofa bed are very good that suitable one person to sleep. It's a good choice for one family. It's surprise that there is a springwater salon and you can get relax from the trip.
10.0
Good location. Spa in the hotel
We didn't know that on the weekend the rate is higher. It was not noticed anywhere
5.0
at first entrance it looked Great!
2 double beds on in a seperate area the you could close off by shutting the doors.
2 big screen tv's
great beds to sleep in!
There was only one comfy chair in the room, one of us had to sit on the bed for comfort
When moving the one chair it was discovered to find dirt and debris behind and under the chair.
In the bathroom we found that the bath tub was loosing the paint and the paint slivers were in the drain...........
Also there were 3 squeeze bottles in the shower/tub, 1 for shower gel, it was empty.
one for shampoo it had shampoo.
one for conditioner it was empty.
There were however small bottles of shampoo and conditioner etc available in the bathroom.
Just saying that the room was in need of an update, as it looks tired
10.0
We've stayed at the Chateau Cartier Hotel in Gatineau a few times now and we always have a good stay. It's a lovely hotel with friendly staff and spacious rooms. We thanks the hotel for a lovely stay.
We liked everything.
6.0
We like the breakfast and the room was clean
As guest in the hotel we should have a pool to use,guests not supposed to pay for a pool,we were disappointed.
9.0
Location,layout of the property,gym.front desk staff was very helpful and friendly .gym was new and quite good for a hotel
Restaurant was not great
8.0
Dusty
8.0
Clean
Good service
9.0
It’s a true resort with so much to do!
The sink in our room didn’t work!
10.0
The manager, who helped me to solve the confusion with my booking with booking.com. He remained calm and collected under pressure. I forgot his name (he speaks Arabic) but I will always remember him for his kindness and understanding.
None so far...
8.0
Good size to 2 people.
It wasn't fresh smell & not good enough cleaning in the room.
Facilities are very old.
1.0
decorations of the Lobby
the hotel is sold as a resort with a pool. but that is not true because you reserve a room and it is only the room, if you want to go to the pool you must pay extra and like anyone who does not stay at the hotel you must pay very expensive to access the hotel pool area. the service is lousy because. Neither the hotel or Booking will solve anything for you, I went on my honeymoon and it was the worst, the worst experience in travel, the little I know about hotels if you say that you are selling a resort this does not have a pool included anywhere. I have traveled, I have had to pay for access to the pool, which in fact are not pools, they are jacuzzis. they are cheaters. Nobody solve your problems, I asked if it was possible to change the room with a view of the parking lot for another room with a better view and they said that it was impossible and the hotel was practically empty. The truth is that the hotel service is lousy and Booking's customer service is worse. They never solve anything for you. Thank you for damaging my honeymoon.
6.0
Koena Spa and Restaurants
It is showing its age, need to be renovated.
10.0
Beds were comfortable
Cleaning lady left our door/room open before we checked out, when we returned to our room the door was ajar as she was cleaning other rooms
8.0
Enjoyed the Koena Spa at hotel.
Great location relative to Ottawa.
Excellent value relative to Ottawa hotels.
Some areas "lobby/corridors etc. need updating to the levels of Koena Spa and
KaTO restaurant.
8.0
Staff was friendly patient and knowledgeable
Location is ideal and not far from transit
Spa was relaxing
Overall mood of hotel was very relaxing
Hotel lay out is very is easy to maneuver
Unfortunately 1 too many doors to access rooms once you enter elevator
Breakfast is not complimentary as i thought but paid.
To access gym staff is required
Food overpriced for value and quality
No ice machine for ice but ice buckets are provided in the rooms
Unable to change temperature of room without assistance
10.0
The receptionists were very helpful with calling taxis for me and checking in on me to see how I was doing emotionally.
Update the bed frames, visible damage
Very loud fan in room, wasn’t able to turn fan off at night
Could have used an extra throw blanket for added warmth
FAQ
Combien coûte ce hôtel par rapport aux autres à Gatineau ?
Le prix moyen d’une location à Gatineau est de 83 € par nuit. Cette location est 17 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Chateau Cartier Hotel & Resort Ascend Hotel Collection. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location Chateau Cartier Hotel & Resort Ascend Hotel Collection accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Chateau Cartier Hotel & Resort Ascend Hotel Collection ?
Nous avons trouvé 11 équipements pour cette location. Cela inclut climatisation, cuisine/kitchenette, internet/wi-fi, parking et blanchisserie.