I got a complementary upgrade. The bed was nice and comfortable. The place was clean. Reusable water bottle was provided in the room. The amenities were nice. The place was quiet and good for getting some work done.

There were some food leftovers in the fridge from the previous guest which was not removed. I told the front desk about it but still was not removed.

The location is near the local shopping mall, community store and Stanford University.

The facility is old and room is dark. The room service staff doesn't speak English. Some of the rooms are facing the train line.

Good location, nice bathroom

TV buffering frequently. Shower was a bit complicated.

A loud beeping noise through out the night, people screaming at 2am, and loud banging again at 4am.. not happy

Location

price

Location nothing

The room lights were not working well. The room was dark even every lights were turned on. The wifi is unstable.

Great location next to Stanford mall and Campus. Has a nice heated pool, and outside fireplace.

The rooms are confortable

The whole facility is tired. All the signs in the parking lot were wrong (charge, process etc)

location quality of bed and the room size amenities in the room

wifi was unusable I needed to buy my own data plan to support my networking needs, especially for European zooms in weird hours noise from children next door woke me up many times

Very efficient and professional staff. They got right on whatever I needed or requested. There were always ample staff on hand when the desk got busy, so they could get to me right away. Great!

No microwave--had to request one. No refrigerator, as I've had in many other hotel rooms. Very poor bathroom lighting. No balcony, but the pictures on the website seem to indicate one.

This hotel is in a great location, close to restaurants and shops, clean facility, friendly staff, and comfortable bed. We slept like a baby.

Pricey Medium size American coffee (not a latte) at Pool Side Grill.

hotel is fine. needs upgrade. strange location to enter. bathroom upgrade very nice! parking confusing because location entrance is confusing especially at night

with an emergent severe weather situation on New Year’s Eve I chose this hotel on booking.com instead of Marriott bonvoy since I thought it was cheaper. didn’t see tax included on Marriott. added to booking. I worked a 12plus hour ICU Shift at Stanford. barely made it to work driving and tried 3 times to make it up mountain to skyline in weather catastrophe and unsafe driving/closed and dangerous roads. unable to drive home. in a panic and exhausted I looked for a hotel on booking. called hotel for a discount or some help that said go on Marriott site to book but looking at it is was more money but I didn’t realize it included taxes. so I booked it in booking trying to save $. but couldn’t cancel it. I was so upset after a treacherous day hotel was nice and gave us robes since we didn’t have pajamas. we had to work at 7AM next day. wish I could have booked with Marriott since I’m a platinum member. thank you but still upset as I couldn’t get home because of emergent roads.