Personal und Service super - von der Rezeption bis zum Housekeeping (Dank an José!). Zimmer sauber, Bett sehr gemütlich. Klimaanlage nicht zu laut und ausschaltbar. Kaffeemaschine vorhanden. Lage sehr gut! Zwei schöne kleine Pools und Rooftopbereich.

Die Einrichtung ist zum Teil schon etwas in die Jahre gekommen (Badarmaturen etc., Schranktüren, defekter Safe). Einziger wirklicher Kritikpunkt - leider eher der Standard in den USA: sehr hellhörig! Ich konnte sowohl das Schnarchen als auch den Wecker der angrenzenden Nachbarn hören. Keine Gepäckaufbewahrung.

The concept with graffiti on the walls, roof pools and patios inside the mansion is really cool. Lots of plants and music is also an advantage. Balcony with chairs is also cool. Location is very good, it’s near the beach and cafes.

The ceiling in the room was not painted at all. Staff told us that it was a concept of the hotel. But every morning you literally wake up just like in the construction area. Bathroom door was not closing properly. There was also a locker on it, that didn’t work. The balcony had two doors, but only one of them was closing properly. At one moment entry door to the room became locked and we had waited for more than 15 minutes before a man came and fixed the problem. There is no parking in the hotel. It was not a surprise, but the nearest parking demanded $40 flat rate for 1 night what was one on mind. So if you come by car, consider other parkings with hourly rates or lower overnight rates. There is no coffeemaker in the room, nor complimentary water.

Muy bien atendido por Bayonce en recepción

El extractor de aire del baño estaba averiado

La posizione

La camera

Orribile

Non accettano American Express negli Stati Uniti e una cosa pressoché incredibile dopo pagato il soggiorno con American Express attraverso Booking ho dovuto cercare un Bancomat prelevare 100 $ per la cauzione INCREDIBILE!!! Il ceck out è stato un vero e proprio delirio mi hanno fatto attendere un ora in quanto dovevano ispezionare la camera !!! E per finire non hanno permesso il deposito della valigia il mio volo era alle 8 pm mi sono dovuto trascinare la valigia per tutta Miami ….. mai più in questo hotel e vi CONSIGLIO VIVAMENTE DI EVITARLO ‼️‼️‼️

Location is good

I faced significant difficulties in communicating as most of the cleaners did not speak English. This made it challenging for me to find someone to assist me with cleaning my room and acquiring towels, as the language barrier prevented me from seeking help successfully.

L’emplacement est idéal

La fenêtre ne ferme plus si on l’ouvre et aussi si vous ne rincez pas vos pieds après la plage ça se salit très vite et obligés de passer par la chambre pour rincer nos pieds

L’emplacement

Le ménage n’était jamais fait, il fallait en fin d’après-midi trouver du personnel et demander à nettoyer sinon rien n’était fait. Les draps n’ont pas été changés de tout le séjour ( 7 nuits) malgré toutes nos réclamations à l’accueil et auprès des femmes de ménage. Les serviettes n’étaient changées que si on trouvait le personnel et après multiples réclamations. Il n’y avait pas d’eau à disposition ni de mouchoirs. Cet établissement n’est pas un 4 étoiles. L’heure supplémentaire entamée après le chek - out est de 45 dollars. Il n’y a pas de bagagerie, facturer les heures supplémentaires est beaucoup plus rentable.