Staff is exceptionally friendly. We had a few special requests and the hotel staff went above and beyond to accommodate them. The location is also right next to a red line stop which is very convenient.

Trevligt hotell precis vid MIT och tunnelbanestation. Trivsam lobby att sitta i - och emellanåt blev man bjuden på ett glas vin där! WiFi fungerade utmärkt.

Störande ljud från värmesystemet(?) i mitt rum

Great breakfast bar

Front desk not always staffed

love the theme and decor. very clean. staff were very friendly. location felt very safe.

our room had only one very tiny window in the very corner of the room that was a small alcove where you could not sit. interior lighting was all very yellow and not nearly bright enough. if we stay again will request a room with natural light.

Very great decor, cozy, nice staff at check-in. I got upgraded to a suite at no extra cost due to my room given to another customer with special needs. Very quiet, comfortable bed, and great kitchen. It was a great surprise!

The bathtub had lots of hair stuck in the water jets, they got expelled on me when I activated them, indicating the tub was not purged or cleaned properly. The breakfast was not ideal The potatoes were too salty, and limited choice. The orange juice tasted a bit stale or expired.

Very pleasant place to stay. I advantageous position to visit and do your job. Friendly staff, comfortable and clean rooms.

Everything

Nothing

Good location right next to Kendall T station. A plenty of restaurants nearby. The newly opened MIT museum was on the same block. Walking distance to Charles river.

I wished the concierge staff spoke slower. He was talking as if he wanted to get rid of the guests from his sight as soon as possible. Did not feel welcome. Even asked, he did not spoke slower saying that that is the way Bostonians speak.