Room was ok, the air con system was difficult to figure out, no instructions.

We picked this hotel based on previous experience and the hot tub. We were on a ski holiday. They advertise having a hot tub. Upon arrival, there was a little sign at the desk indicating the hot tub was out of service, apparently for 2 years!! I questioned the manager (new owners btw) on this, why advertise when it doesnt work? She said, it's clearly marked at the desk. How was I supposed to know that while booking? They have a 48 hr cancellation policy so I could move to another hotel. When I asked about an alternate hottub spot, she suggested I go to the local spa at $90 a person. Very unfair and this indermines the integrity of the booking process. I will never go back based on principle and I hope nobody else does either.

The room was huge and the kitchenette had everything we needed. Front desk staff were very friendly and helpful.

Location, 20 min to ski Mont Tremblant. Kitchenette, small but enough. Cleanliness.

The air-con is a bit noisy, but you can use the fireplace.

Nice having a little kitchen to prep some meals

The hot tub is still closed

The swimming pool isn't overcrowded. Very spacious room.

In the booking it said "garden view" but we had "road view"... Anyway the other side of the building is the parking.

the tv had issues. no breakfast was served and given the wrong room given studio instead of double room paid for double

The room is big.

Having to climb stairs.

great staff !!

This place are Superb…after our long drive we really need a good rest and this place never disappoint us.the room are so big with a couch and what i Like most is the mini kitchen inside the room that help us save money on food…We cooked our dinner and breakfast instead eating outside that’s a way more expensive especially to us that our trip is on budget… The location is 15mins drive to mont tremblandt resort And lastly the staff named Guy,He is so nice… It’s our 1st time in the place and he really help us in everything… Overall we had the best stay in this place during our trip….

None….

The room setting was awesome .

Receptionists should extend their stay