Courtesy of all staff

Air conditioning did not work in our room.

Great location and good cost/benefit.

Breakfast could offer more fruits and fresher pastry.

Location

Air conditioning does not work Guest laundry out of order Room does not have any sofa

The front office and housekeepers were always friendly and ready to help. The rooms were clean and tidy. The pool was nice and the water was war. We stayed with a dog, so it was very comfortable. We were able to book it for a good price, a good value for money. Will stay there again.

The valet parking was full at the check in, it was very frustrating as it was Sunday night and we should park the car overnight at the street and move it somewhere at 7 am. Luckily, the lady at the front desk advised us when the vacant parking became available. So, kudos to the staff of this hotel.

The pool was great! It was a really nice location.

The rooms were old and needed updating, beds were clean but carpets and bathroom were needing to be redone.

The bed was literally like sleeping on a cloud. Also the restaurant next door called “The Chick Pea” is a must try!!

We didn’t have a good wifi connection. Most of the time it was pretty nonexistent

Good location for Stephen's Street and it's amenities and access to all parts of the city

The wifi connection was poor in our eighth floor room. Spacious room but perhaps decor a little dated and in need of updating.

Location to other things to do in town. The buffet breakfast on site was awesome.

Nothing

Clean room...in downtown near to where I was to be

Too noisy...acoustics were bad and noise from outside and adjacent rooms was easy to hear...also outside noise from roads as window glazing didn't work ..

Location Room size Nice staff

Lack of some essential facilities like swimming pool thuogh it was on it inclusive but found it was close all the 3 weeks period. No Baggage handler at the hotel Also the toilet WC was too small and shallow

Location is good.

nice and clean, fiendly people working there

Not soundproofed

Location was very central!

One of the elevators was not working.

There was nothing to like about the Hotel except the location

Staff was very rude Rooms were not maintained Washroom was not properly functional Toiletries was missing No water in the rooms No one was available to help us with our luggage Deposit of $200 on counter else they won’t let me checkin

Cleanliness

Mention that the parking is small and narrow…. fix the elevator that apparently hasn’t worked for 3 yrs…that there’s very few places open after 6pm around it

clean location staff

door smashing of other rooms annoyed by sounds coming out from the rooms next door

very good location and good value for money

facilities were quite outdated. the hairdryer looked like it’ll blow up if you touch it and breakfast staff got a bit iffy if you gave them less than 20% tips.

Horrible parking.

Horrible parking