Breakfast was always good. Nice variety. Excellent staff

The attention at the reception is excellent. The breakfast is very good and the rooms are very clean.

All was very good.

The room was clean and the location was close to Reagan National Airport as well as the Metro stop. There was also a trolley stop right outside the hotel for getting up and down King Street which was important for us as we were there for a wedding with several different event venues in the area.

We stayed multiple days and were told at check-in that there would be no room service during our stay unless we requested it. That was fine with us, but when we requested clean towels, a form needed to be filled out at the desk. It felt as if the request was an inconvenience for the staff. There was also a fan in the bathroom that ran constantly and was a little loud.

Variety of foods

n/a

close to amtrak close to restaurants room clean staff was helpful and courteous

nothing

Everything went well with my stay; particular shout out to Jane at the front desk who checked me in upon arrival and was super friendly and helpful throughout my stay! (All your staff were great, but she was a particular bright spot!)

Location

Cleanliness - First room mirror covered with dried water drips and counter with dust and grime. Reception moved us to a second room. At first appeared acceptable. But, then saw similar though less offensive bathroom mirror streaks. Shower/tub drain clogged so it ran very slow. Light bulb burned out in bedside lamp. Room stuffy and HVAC system never really made it comfortable during the night. We were in town for a funeral and just needed to get rested, so stayed anyway. Maintenance staff not available to change light bulb when I phoned. Receptions said she would have them come up when they came in. We had to briefly meet with family and did not want staff in the room while we weren't there so posted DO NOT DISTURB SIGN. Staff entered room to change bulb when we had DO NOT DISTURB sign posted. Complimentary breakfast was the worst offering I've experienced at any hotel. Rubbery egg omelettes. Waffles like styrofoam. Oatmeal tasteless and gummy. Pre peeled and packaged hardboiled eggs seemed to be the best option but even that we rejected wondering how long they had been there because the pkg. was so rumpled looking.

The staff were very pleasant and helpful

The air conditioning was very noisy when the fan kicked in and you couldn't sleep at night due to the noise. The plug in the bath didn't stay open so when showering the bath filled with water. The hotel was dated and needed up grading. The breakfast was basic and I had to ask for them to keep it stocked up. The cooked breakfast was very greasy and no low fat options.

I loved the location! The people at the hotel was super nice.

I had to pay $20 extra for parking the car.

The staff were very accommodating and helpful. The rooms were good and had a good amount of space. The breakfast was good.

The bathroom tub was small and uneven. I lost my balance a couple of times while showering. One of the elevators was not working so it was a long wait to get off the floor. There were people parking in the garage handicap spots with no sign if they were handicap or not.

Location and security

Breakfast was great, the staff was friendly and the room was clean and spacious.

The bed was very hard and uncomfortable, but my husband found it to be comfortable, The bathroom door was difficult to close.

Breakfast was just ok. But the front desk staffers were very friendly

Hot breakfast, more drawers for clothing

Location and having breakfast included.

TV was very difficult to work. Finding a channel was tedious and time consuming.

Overall, it was clean, staff was exceptional (especially Betty at the front desk-always smiling), location was excellent, breakfast was ok and any request was quickly taken care of. we also felt extremely safe walking all over, even at night. The trolley (free!) picks up and drops off right outside the door. I wish the Metro weren’t under construction but it’s so close to the hotel and Metro ran buses to Reagan so it was still easy.

Not a deal breaker by any means, but our bathroom definitely needs to be upgraded. The toilet was really low so request an accessible room if that’s an issue. The tub was chipped and bubbling up on the bottom. It also held water afterwards that doesn’t drain. However, it was very clean and as I said, not a deal breaker.