very clean, spacious rooms, nice breakfast, good location

nothing

Underground parking

Was told that EV charging was available at booking but not available when I got there

Comfortable bed and free Tesla charger

Olivier on the phone was extremely nice to accommodate our change request. Breakfast was decent with good choice and quality.

The staff one duty on our arrival could have been a bit more accommodating by allowing early check in. There were sick kids in our group that had to stay in the lounge for hours to be able to check in. Our stay was during a hockey tournament weekend and the place was packed, long waiting at breakfast, and kids everywhere. Not really hotel's fault though.

Lovely place to stay

Your entrance off the main street, need bigger sign

I am unable to say as the property was overbooked and I was moved to a different property. the staff I spoke with when I was advised this occurred were very nice and helpful

Pet friendly

Overpriced, bathroom fan loud and blinking lights, breakfast facilities overcrowded

The room and service was great

No lactose free milk

The hotel looked nice from outside,

I had confirmed the request for two bed with front desk when I added the requirement for a pet. When we arrived we were given a very uncomfortable sofa bed, spoke to front desk and it was indicated that he might be able to move us but when he spoke to his supervisor he cam back and said no. Told me to speak to his supervisor the next day when we checked out only to be told she doesnt start until 8.30am. We were checking out at 8am

I really liked that I could stay with my little dog! The shower was very nice and the beds were very comfortable. I enjoyed the Indoor and outdoor hot tub. The staff was incredibly welcoming. I highly recommend this hotel.