- the room was modern and spacious, with a beautiful city view from the balcony over Chelsea. - the rooftop was probably the coolest element of this hotel, we were able to use the pool only one day because of the weather but it was an amazing experience. Also the bar/restaurant it’s stunning! - The gym in -1 it’s well equipped - the location is probably one of the best in the city in my opinion - staff was kind and professional

The only reason I’m not giving 10 it’s because there were no tea/coffee in the room as well as the water costed 8$ which should always be complimentary in my opinion and experience in 5 star hotels where you already pay a pretty high fare.

Location is fantastic and my room was clean, quiet and perfectly appointed.

Cama, banheiro e demais estruturas. Vista agradavel

The location is awesome! However, the room/bed leaves a little to be desired, although I loved having a corner room with a balcony. Please provide a little less mini-bar and a little more drawer storage!

The location is fantastic. Calm, peaceful area next to the highline, with great shops and restaurants very nearby. The staff are very friendly and helpful. Good size room for NYC.

The bar and room service could be open a little later. 10:30 is quite an early finish.

Fantastic location, staff was always great, very nice toiletries provided (Grown Alchemist), great design. Nice to have a modern speaker in the room and a Chromecast-ready TV.

Whilst the design is very nice it feels like maintenance hasn't been kept and guest experience hasn't been thought through, there were several small annoying things: - bed table lamps broken on arrival and no replacement available - the bathroom door is a barn-style door (not soundproof therefore) and the door didn't close properly  - not enough storage (one wardrobe, with one shelf and two small drawers) - the thermostat was broken - peeling wallpaper - window crank was broken and I could open the window completely which is dangerous on the 10th floor - no hooks for towels in the bathroom  - noisy (could hear conversation from the corridor) - there could be one main ceiling light, I'm all for indirect lighting (table and floor lamps) but at night the room felt too dark sometimes.

Location Great vibe Roof top bar Very good room

It’s New York so not cheap!!

The room was very clean, and very quiet. It was a perfect accommodation for us. On Saturday night there was an impromptu block party out in front of the hotel which was loud, but it was also fun to watch from our window and they were gone by midnight. Every other night was the quietest I've ever experienced staying in Manhattan. They made up the sofa bed every night for us since we had three to our room. They were quick to bring towels and wash cloths when we needed them as well. The location is also very good. It's so close to the high line, little island, the West Village and the Whitney. Really it can't be beat. Plus the rooftop pool was dreamy!

Maybe the option for refillable bottles in the room for water would be a nice touch instead of the 8 dollar cartons on offer. It would also be lovely to have early access to coffee, like a Nespresso machine in the room. I know that's a whole other thing, but we did have to get up very early one morning before the coffee shop was open and it would have been a delight to have access to coffee at that ridiculous hour. But really everything was great, these are just nitpicky things. We easily found coffee and filled our own water bottles during our stay.