clean and location

charged more than quoted from booking. com for stay staff talked bad about booking. com charged more for holding deposit than was quoted

I loved the facility it was beautiful and very inviting. I also loved the huge selection they had for breakfast. Everyone was so nice.

I didn't like the giant pee stain on the carpet in my room that was covered up by the sitting chair and ottoman. Once I moved the ottoman we saw the stain and then my dog went nuts rolling on the stain and he wouldn't leave it alone I had to cover it back up to be able to continue our stay without the dog going crazy over the smell of another dog.

indoor pool, breakfast

patio door locked and couldn’t get back in the building

I loved social hour! It was super nice for my family. Also, the staff was very helpful and went above and beyond to make us feel welcome and special.

Nothing

conveniently located to the highway.friendly helpful staff. great breakfast

It really exceeded our expectations! We will definitely be returning to this location! Made our trip a great experience

Nothing

Breakfast was good and a lot of options

Wish there was an adults only time frame for the pool. We went down to the pool to use the hot tub at 9:00pm but there were a bunch of kids still in it swimming around and splashing between the pool/hot tub & being loud so we didn’t stay long at all. I am glad they were having fun, but just wish there was a more relaxing time frame for adults to enjoy and relax in the facility as well. Also, the pool water was very dirty, hair, spit & oils were floating all over and could be seen in the pool light. I’m sure it gets used frequently, but I was wondering if it gets cleaned at some point during the day or if it’s just once before it opens back up in the morning. We did enjoy our double room suite and the space we had. The only thing was when I booked the suite based on the pictures it showed for the suite, it had a fireplace and a larger looking kitchen. I clicked on that room to book it, but when we checked into our suite it was different than the pictures and didn’t have a fireplace and the kitchen was very small. The room was still nice but just not what I was expecting when we walked in based on the pictures of what I booked. Overall though, it was a nice hotel and we will look for more Homewood Suites when traveling! The staff was very courteous and it really does offer all the comforts of home. I like that pets are welcome too.

Closet door very hard to open. Rug was unraveling in the hallway. Kitchen faucet leaked a lot all over the counter whenever you turned the water on.

Immaculate and I always love Hilton beds and linens. In fact feel free to send me some lol

A little gap hazard with Staff but not terrible. Nice ladies but seemed a little confused.

proximity to the shopping mall

linen was smelling bad and the creamer provided was spoilt and full of fungus

Not much

Bed was too soft Breakfast food was cold Pool water looked dirty Table in the room had loose legs Plates in cupboard were dirty -

proximity to airport and highways

price