I was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.

The location

The service - there was no option to help in any request we had, very loud noise from fans in the rooms, no answering in the phone.

The staff are wonderful, the location is awesome, nice clean place with a great restaurant

Clean and comfortable, but really old and dark in a room. Staff was really welcoming.

Updated, clean, friendly check-in, great location for access to good restaurants and shows

Construction happening on the street outside

Location. Comfortable beds, nice sz room. I’ve stayed here half a dozen times, so familiar with the hotel and the area. Rooftop nice in good weather.

If you buy a drink inside the hotel you can’t bring it (or your complimentary glass of wine) up to the rooftop. Front desk says you can, but bouncer will Not let you go up in the elevator. Rooftop bar is very expensive.

The property is located in a very central location, with easy access to all parts of the city. It is a very safe location. The room is cosy, staff is friendly and helpful.

Breakfast options could be expanded to included freshly made eggs, some cheese, cold cuts, toast. The current options are rather limited.

Elegant. Id stay again in a heartbeat!

Roof top bar closed kind of early for NYC

The food was delicious and the parking was convenient and the room was clean and the bed was comfortable

The construction was everywhere

great location

nothing

The decor, service and happy hour cocktails all made for a pleasant experience.

Nothing to mention — it was great.

Great service, convenient loccation, no breakfast in hotel but great bagel place next door ( very reasonable & delicious food) close to foid shops, bars, subway & midway to all the city attractions. Very clean & lovely friendly staff

Room small & bathroom small for 4 people, but as we were only there to sleep it was fine. It's NYC, But would be better if room was a bit bigger

staff is great. kind and knowledgeable

nothing

The size of the room was bigger than most rooms in NYC. The staff was nice and accommodating. It was clean and quiet. We hardly heard neighbors. I love the little library area!

However the bathroom was tiny and hardly any room for toiletries. Although the location was convenient with subway close by, I still prefer staying uptown where crowd is a bit thinner.

great

Excellent staff. Good location. Nice bar / restaurant.

The room was a postage stamp....OK, I get it....alot of rooms in NYC especially in the FlatIron are small. But this was ridiculous. Also the heating / cooling system was dodgy. It is supposed to be on a sensor to sense when people are in the room....but it would go from stuffy hot (we set it at 70 degrees F) to unbearably cold especially at night when we were sleeping. Apparently the hotel management didn't get the memo that if the guests sleep comfortably and on a comfortable mattress they will forgive other shortcomings of a hotel....the HVAC didn't help at all in this regards.

located close to subway and walking distance to many lower Manhattan sights, nice restaurants

The staff was outstanding the bars and restaurants attached to the hotel were fantastic

Facilities were clean and modern. Staff was friendly. Conveniently located next to the 6 train, and was very affordable.

Small elevator, and no handicap accessibility. Difficult with a small child to get in and out of the hotel.

wonderful location, large rooms by NYC standards

restaurant bar closes too early on a Saturday