Location was convenient. It is awesome it has free parking. Staff was kind and responsive. Beds were comfortable enough. Good value for money.

Uncomfortable bed

Location, checkin staff member was super helpful

Window to room was broken so it didn't seal. Rooms aren't soundproofed. Can hear neighbour snoring, upstairs dropping usb cable from phone. WiFi unusably slow.

Staff were very friendly, good size room, comfortable bed and good size bathroom. Was in a good location for restaurants and bars.

Noise carried from other rooms - the top floor could hear them walking around, flushing of toilet etc. wheeling cases

Good location, good size of the room.

Parking lot was not always available. The noise of doors openings in the neighbouring rooms was annoying.

Good sized room with comfortable beds. Fridge and coffee facilities. Good local restaurants on Chestnut Street but a fair 10 to 15-minute walk. Also, Mels Dinner is about 10 minutes away. along Lombard Street.

The Motel is effectively on Highway 101 so is noisy. Poor choice of Motel as a long way from the centre of SF. Thank god for the number 28 bus. The Wifi is terrible and it took two days of our 3-night stay for them to fix the TV.

The location and free parking was great!

The bed were very hard and we could hear everything from the stomping above to the TV next door. Gave for a poor night’s sleep.

good

internet

clean. nice decor. comfortable bed.

No complaints

The room was very clean!! Tourist attractions like the palace of fine arts, fort mason, and ghiradelli square were all walkable

N/a

Location! Walking distance to the Palace of the Arts.

The bed was a little hard. It didn't bother me as much. My friends complained about it :-)

clean, great cust service, went out of way to help at all times of the day. more visible electrical outlets would be nice.

closet hanger rod did hold one suit to hang.

very clean for a motel. location was excellent on a safe street that was close to restaurants and bus stops. Staff was extremely welcoming and accommodating too. Rooms are spacious.

like other reviews mentioned, the walls are paper thin. so you’ll hear EVERYTHING going on on the street and the rooms above, below, and next to you. also, there was no hand soap in the bathroom and the shampoo and confirmed they provided smelled funny.

Rooms were clean and cozy. It was also in a good location. Having a fridge was a major plus. Great value for the price.

Wifi is terrible. The Television only had one channel. Could have had more electrical outlets.

ample parking,

a bit noisy from the street

not enough hangers. No fridge, microwave, mirror, no Netflix or other special TV,

The location was just great!

There was water coming up from the floor by the bed close to the bathroom and the exhaust fan was extremely loud.

There are not a lot of homeless people.

Beds were extremely hard, shower had no pressure, no air circulation at all.

the bed only

the heater was so noisy.. same the fun at the bathroom.. it was a small fridge and a coffee maker .. with coffee . but no where to connect to power .. the guy from the front desk said that is a new project and they weren’t working yet.. when they charge me almost $150 a night .. plus $150 deposit like it was a MARRIOT OR HILTON.. a 5 start hotel .. (bathroom was splash on the wall with toothpaste from last people who stayed there)

Friendly staff, clean room. It was kinda noisy but it worked well for us and our last minute booking. The staff was very helpful and we were able to get a clean and comfortable room for the night at a last minute booking.

It’s next to a busy freeway, make sure to get a recently remodeled room. The bed was very comfortable. Fell asleep as soon as I got in bed.

The staff was very friendly and accommodating. The rooms were very clean. We needed to park our camper van and there was ample room and the parking was free.

The first night we stayed the room was very noisy.

great location very staff was very customer service centric

fact that only one door was operational to the lobby

free parking

when we first booked,pets were allowed.I even called and spoke to an employee and was confirmed.when we arrived,they "changed their policy starting this month"...but I was never informed.