Location

Cleaning hair were all over the bathroom floor tub areas, bed counter top

-Fridge in room -Good air conditioner -Friendly housekeeping made special trip to get me some needed room supplies. -Friendly, well-written texts during stay offering help. -Big TV -Lemon water, cookies, coffee offered in lobby -Lots of comfortable couches, chairs in lobby -Friendly manager at front desk seemed genuinely open to feedback

-Housekeeping knocked despite ‘Do not Disturb’ sign -Housekeeping did not clean my room despite me asking them to. -No ‘please clean room’ sign provided -Freezer in room fridge not cleared. Soda bottle was left inside. -No shampoo in shower-installed bottle -Bathroom floors aging, yellow and kind of gross. -Shower and bathroom sink handles don’t function well. Made controlling water temperature difficult. -Cheap desk chair wouldn’t lock and wife nearly fell backward multiple times. -Room door shuts so loudly -Standup light not plugged in for some reason -Some power/USB outlets in room did not work -Drawers at foot level. Who can bend this low?! -Art on wall sad, ugly, super cheap-looking. -Halls look like prison hallways -Trash constantly left on hallway floors, rarely cleared. -Free lobby cookies… what should have been a nice touch turned into another missed detail as I only saw them in stock once in my 3-day stay. -Surprisingly delicious complimentary lemon-infused water in lobby… but the drip tray always crashed to the floor whenever used. Again, annoying details like this matter and are avoidable with just a little bit of care and attention. -Complimentary coffee in lobby is cold outside of breakfast hours. -More to mention but I think I’ve made my point

Close to bus transportation stops

Very clean and staff so nice! Good breakfast bar.

Lighting in bathroom poor. Hard to put make-up on

Hot ,fresh, good selections.

The walk in shower was nice. Arrived late, a light was on in the room like anticipating my arrival.

Large approx 1” gap under room door. Was a non smoking room but it smelled like it had been a smoking room or had been smoked in. Small, limited parking lot.

Window AC and it was loud. Small shower heads

The staff was wonderful and so polite. The breakfast area and main lobby was well taken care of and welcoming. We had a decent breakfast but it would be a good idea to add some gluten free options to the menu.

I stayed on the 3rd floor and the room was old and dated. The mattress was old to sloping to one side. I felt like the room needed a modernization done to it.The back entrance door was not working electronically so it was propped open. It did not make me fee secure at all. Anyone could have gotten in and caused damage or worse. In my mind, it should have been locked with front door access only.