Breakfast wasn't continental, it was a box of items, no coffee and tea packets were water soaked, TV reception and wifi was terrible

Room size was nice.

Homeless people in the hallways, thought I was going to get mugged. Dirty carpet, I wiped down the entire room and was shocked at how dirty it was. Harsh smell of marijuana in hallways set the tone.

Convenient to restaurants and right off the highway. Front desk staff was friendly.

parking lot not plowed, strong smell of marijuana in hallways, facility in disrepair.

pre-boxed breakfast

Broken lock on main door. TV no cable. No chair. No facial tissue/Kleenex. Room not to a standard of quality inn

The staff was nice and the pool was great for the kids.

The whole building (hallways and room) smelled like cigarette and marijuana smoke.

Staff with sign that they had stepped away almost occurred a lot Room not at all like pictures location felt unsafe Room with pieces together- three door knobs, bathroom door with two knobs, one couch not the two in photos. No table. No Fridge

location

breakfast

It was dirty and the coat racks were not working. No toilet paper holder. No tissues

Bathroom looked like it had just been renovated, it was very clean and nice.

Breakfast was pretty skimp

location

Not clean room, dirty tables, no remote control for tv. Absolutely no hangers for your clothes, I asked staff for it and newer got it. Dirty hallways, side doors doesn’t work for your key, you should go all around to get to your room with the all heavy stuff that you have. They always out of coffee or hot water, nobody refills it and if you ask for it the staff will be very upset about it. Coffee maker doesn’t work in the room. Not safe at all, ppl smoking inside the rooms and it’s smells everywhere. It’s seems that is homeless ppl leaving there

The room was actually pretty big, and comfy. I clearly visited after most of the renovations had been completed, so it was decent enough, pool was open, but a little on the cold side. No hot tub :/ It's pretty prime location in Rutland, lots around, about 30 mins to Killington and 20 to Pico. Nice trails nearby too.

Breakfast boxes were a joke. Coffee was always empty. Staff were less useful than ideal to put it nicely. WiFi was pretty bad, but usually got the job done. My room was the only one that required a physical key, which was odd. Another oddity; the furnace in my room had a gap with the wall where cold air from outside would leak in. So it had to run constantly, and the room was always too hot and dry or too cold and drafty. Overall it was good enough for 2 nights, but not as cheap as I thought I booked it for. Should be ~$80 max.

everything rooms weren’t clean pool wasn’t clean staff was lazy and rude

staff very welcoming. Close to Rutland downtown. Great for the value.

clean room

Very understaffed nobody was ever at the front desk the manager insisted that I give her proof that I had a service dog and she insisted that there was some sort of paper I must show her through the American disability act that was created many many years ago there is no such paper that I need to display and she’s only allowed to ask two questions in reference to my service animal she is not required to ask by state law or buy any hotel law that I must prove to her that it’s a service dog or she was going to charge me $25 extra she was very rude about it

location

noisy, dirty

Staff were friendly and accommodating permitting an early checkout as we had to alter our travel plans.

Hotel is old and worn, needs to be updated.