La proximité de l'aéroport

Les horaires de passage des navettes aéroport donnés par le personnel sont faux et très aléatoires. 45 minutes à attendre à l'aéroport c'est très long.

Les chambres ont été refaites récemment. Le lit est très bon.

Le petit déjeuner est très minimaliste… il faut aimer la saucisse, les pommes de terre et les œufs brouillés, et le pain de mie…! Et c’est tout. Deux fois , nous n’avons pas pu monter dans la navette aéroport car complète, c’est très embêtant.

Location

Problems with television and pillows are too small and uncomfortable

We liked the nice people and workers. We also liked the room and how nice the view was we saw planes go in to land every 10 minutes or so.

The elevator was shakey so we took the stairs

Location to the air port perfect.

You can hear every street noice, person outside even on the 10th floor, as if they are outside your bedroom window.

check-in, parking, nice room

comforter was dirty, no fruit

Close to airport and free shuttle was a bonus. Staff very friendly and helpful. Only problem - room air conditioner was very noisy. We turned it off so we could sleep

The bed was very comfy and the staff were really helpful.

I do not recommend this hotel! We arrived to Los Angeles at 12.00.am with two children, we chose La Quinta Hotel because it is close to the airport and has a free shuttle, but! shuttle just drove past without stopping at the airport pick up area while we were standing there. We waited for 40 minutes, and eventually took another shuttle (of the nearby hotel, then walked for 30 minutes (in LA, at night!). When we got to the hotel at 2.00am they told us that they gave our room to someone else (we booked a room with 2 queen beds) and that they can only give us a room with 1 king bed (for 4 people) or give us a refund. Of course, thank you! Where would we go at 2.00am with two children?! We had to sleep on one bed (2 adults and two children, one of which is a 13-years old teen). Staff was very rude and even told us that this is our fault that we arrived so late (though I specified in the booking that we we're coming late at night). Next day they gave us another room that we booked with 2 queen beds, but to be honest I have never seen such bad attitude to the guests. I would never return to this place and do not recommend this hotel to anyone. They just don't care.

the price was good and the room was nice

called the staff to bring extra towels and blankets to the room and never brought them had to wait on hold for 30 mins to ask again. also the handicapped bathtub was loose and hanging out of the wall. was not safe for me since i am handicap. also the bathtub floor was so slippery they only has a towel for me to put on floor

We stayed at the property to be near to the international airport. Our room was clean and linen fresh & clean. We made use of the shuttle service which was helpful. Breakfast was available 7-9am. Basic self serve but nice. The area outside may have been a bit dangerous at night but that was not the fault of the hotel. We dined in. Security was on the premises so we felt very safe.

Nothing

Clean & comfortable bed

The parking.

Th hotel itself was great! There was a larger group checking in at the same time but there as very little wait. Staff was friendly. Rooms were clean and very nice. Although the location on the outside seemed busy we did not get that feel in the room.

My only complaint is parking. Getting into the lot was difficult with the busy traffic of cars and people outside. It was unclear if there was security in the parking area it seems as though anyone could drive in. There was also confusion with leaving keys at the desk but also needing them to exit the garage.

No complimentary drinks

The accommodation was clean and the room (at the rear) was quiet. The shower was excellent with an ample supply of hot water. The shuttle bus service worked well. Breakfast was OK, but very busy. There were queues, but supplies were replenished efficiently and no-one was left hungry. This is an excellent hotel for a stop over - I would definitely stay here again. Thank you.

The very busy dining room at breakfast, but this would not stop me from staying here again.

This place charge extra $33 parking fee per day (not showing up when you book the room. The location of this place is bad for drivers to stop for checking in. The front desk service is also below average.

Close to airport, ok for a 1 night stay after a long flight. Basic clean hotel. Restaurant dinner staff were great. Close to star bucks and Mcdonalds.

Reception staff were slow and uninterested in welcoming or helping. Breakfast was included but it was so busy and crowded there was nowhere to sit or even get in, so we waked to star bucks. Airport shuttle only comes every 30 minutes not 15 as we were advised.

They served pork every day for breakfast they should consider that not everyone eats pork.

Close to the airport and with a shuttle 

Staff response was ineffectual to an attempted break in to my room in the middle of the night 

There should have been vegetarian selection ie chicken or turkey links or v eg links. There should have been a larger selection for toast is brown bread and English muffins or bagels .

Close to airport

The wait to get a room. No wailer check in. Not good and the staff was not helpful.

Close to the airport. Rooms were clean and bed was comfy

The pool was closed and we booked it because of this. Ended up just staying one night

Free breakfast (also a con)

None of the staff communicates with eachothers, the breakfest hurt our stomachs more than once, had to change rooms, ect. SPEND MORE SOMEWHERE ELSE!! We know now it wasn’t worth it especially if you don’t want the stress.. we were lied to and mislead multiple times, just spend the extra money for a nicer place.

We had to leave early to catch an early morning flight. We went to catch the 3:30 AM shuttle to the airport. It was over 20 minutes late.

Was clean and tidy.

Area was a bit rough.

Very close to the airport, free shuttle to/ from airport

No one told me I had to leave a $50 deposit fee and tried to pay in cash but they wouldn’t allow me to and he told me I wasn’t going to be allowed to check in. According to him, that’s normal during check in everywhere (absolutely not true). And breakfast was horrible but I guess that’s normal here in the states