I like customer service, and I like the breakfast as well as the location.

I did not like the room and the smell of it because the carpet was wet which causes smell

It was a typical Hampton Inn. We liked the cookies, otherwise we were not impressed

Lizards on our wall, AC didn’t work, bed uncomfortable. They put us in a handicap room and my husband was way too tall for the shower.

very comfortable beds… location was great with restaurants at walking distance

The Breakfasts was great.

The carpet was dirty.

Close to destination and clean.

Our door key cards had to be reprogrammed 3x. The elevator is extremely slow.

Staff was very kind & willing to help, which goes a long way when you’re traveling. They were so welcoming.

Bathroom in our room wasn’t super clean. Tub was dirty. Room also kind of smelled musty.

location

management and dirtiness

It was clean and staff very helpful.

We were pleasantly surprised by this hotel. There was construction going on and it didn't look open. Once inside everything was great. There are several restaurants adjacent to the hotel. It was very convenient.

The hotel is a little hard to find it is next to another hotel which is was you can see from the street. There was a hand painted sign to direct us to the lobby. With all of the scaffolding, it was a little confusing.

it was okay- they are still doing construction so that made some unhappy.

nothing

very clean near everything I needed

they were doing upgrades to the outside which closed the pool, not a big deal

The new furniture doesn't have enough drawers.

The staff work with us when we had to leave early do to sickness.

the room was super dusty from the renovation that its going on.

dusty room. super dirty tile floor. paint smell.

Clean room and breakfast

Noise from the hallway

Front desk staff was very professional and helpful. Breakfast staff was nice, too. Bathroom supplies came in large dispensers avoiding plastic trash which was a nice effort. Rooms have a mini fridge and you can use the microwave in the breakfast area to heat up food all day.

Construction on the building was not mentioned until after my prepaid booking was completed but should have been disclosed upfront. Price should have been much lower considering the inconveniences this caused (noise, dirty windows, pool soiled and unusable together with the entire outdoor area). Windows in guest rooms don't open and the air was very heavy and humid. We tried running the AC all day to dry up the room but no luck. Bathroom fan made a lot of noise but didn't do much work otherwise, mirrors stayed fogged until you opened the bathroom door. And that's probably where the moisture issue stems from. Breakfast quality was poor - a few gluten free options but no plant based alternatives to dairy items, all yogurt, butter and milk was made from bovine breast milk. No vegan waffles or pancakes either. There was no fresh fruit or anything healthy on the buffet, and the single use utensils caused a lot of plastic trash which totally contradicts the efforts made in the guest rooms. Why even bother remodeling the hotel if your breakfast is still stuck in the 60ies?