I like the location

The property clearly needs some renovation

Location

Noise was too much

Breakfast was ok. I certainly appreciated the yogurt cups and fresh fruit.

I think staff should be available during breakfast hours to guests when something is empty or missing. Poor girl at the front desk shouldn’t be bothered to clean up a mess from inconsiderate guests. Beds are hard as a rock but 🤷🏼‍♀️

The location and town of Towson

Not very clean

Woke up to no water in hotel with no time line on restoration. I was late for my meeting because of this isseu

Lack of notification of the problem

Location

Everything was horrible. Very dirty, towels unwashed Bathroom very small and smell horrible Bed was very uncomfortable No cleaning of room

The bed was too high was hard for my wife to get in by

Pretty good breakfast options. Staff was very helpful. Wifi was good. Easy to find with plenty of parking.

Decaf coffee was cold. Shower curtain wouldn’t stay open. Toilet needed to be repaired. Room could have been a little cleaner.

Super friendly staff and really helpful suggestion board of nearby restaurants and shopping available. Breakfast was good and rooms were very comfortable.

nothing

Cleanliness

Only pork products as meat for breakfast. Don't eat Pork

Convenient for me. Once a while the price is reasonable.

The bath towel was used and totally dirty. I used it without looking at both sides of the towel. It was a horrible feeling to notice you have used dirty towel. I have stay in this hotle few times before, but unfortunately I can not make myself going back again.

staff very friendly and room was nice

The property seemed to be very clean . All Staff EXCLUDING General Manager worked efficiently with kindness

We were greeted by the man I later learned was the General Manager. The reservation was booked & paid for EXCEPT a small portion because apparently my payment for the small increment did not clear my bank at the time but the manager said you HAVEN’T PAID ANYTHING & told us to move over & wait for the other clerk to help us , as he needed to in his words “ get the line down” Their should be on video surveillance to view. He did not apologize for of course any of the mix up or his lack of ability to do what the desk clerk did. Which was handled very gracefully by her . This General Manager embarrassed me & my family in front of a lobby of guests waiting just as we were. Again the young lady front desk clerk this night was an absolute pleasure.

Clean. Everything works in the flat. Reliable WiFi.

The location is far from the nearest bus stop and city center

It was clean, comfortable, and the staff was very friendly.

it was great!!

Everything was great!!