Location

Staff at the front desk relying the wrong information by phone. Last, assuming what I was asking instead of looking at the account and verify purchased packages. In addition, the bathroom was dirty when I arrived. There was hair and pee all over the toilet seat as well as the edged around the toilet seat.

Professional staff, very welcoming and provides a stress free experience

N\A

Staff very friendly and accommodating. Breakfast package at the Red Marlin is a must for families. All attractions from Balboa Park to beaches to the zoo and USS Midway were fabulous. We ended our vacation with a day trip to La Jolla beautiful!! Was a great visit.

Nothing was bad.

The location was beautiful 🤩

There was dog poop along the marina walk and along the trail to the office, if pets are allowed on the property, their owners need to pick up the poop. There was a mildew smell to the room, the cleaning products need to be changed, and applied appropriately.

Overall we enjoyed our stay-but the extra costs while staying there are not-$45 for parking per night and the pool house food is good but expensive! The pool is really nice and fun for kids. The hotel setting is beautiful. The staff was friendly and helpful-they were great!

Parking cost-$45 and beds (mostly pillows not Very comfortable)

الفندق موقعه ممتاز االغرفة نظيفة وواسعه والاطلاله حلوة

السعر غالي

So comfortable and nice, felt at home and no anxiousness when landing from the UK

Bathroom was a bit dirty shower was quite weak

Pool was packed but great Hotel was good Staff was nice

Drinks are extremely expensive Beer 12???? Margarita 22 ???? Dinner for 2 $250 ????

No good gym !

Our hotel view was beautiful

The glass balcony rattled all night when the hurricane came through the night

The view was great and the room was decorated tastefully. Being right on the water was wonderful.

The bathroom was dirty. Dusty lots of places and bathroom mirror frame was dirty. Shower need updating. We tried to check in at 3:00 and our room wasn’t ready. They said they would text us when it was but at almost 4:30 I checked back and it was ready without them contacting me. Walked into the Pelican by the pool and sat ourselves and waited a long time for acknowledgment. Women working totally ignored us. Another one entered and asked if we had been helped and she was great.

Sunday night activities at the pool. Our view of SeaWorld fireworks from the room. Water activities that were available. We LOVED the ticket for free kayak for 1 hr!

Biggest complaint is the smoking/vaping in the pool.area. Each day we were at the pool adults were puffing around kids and babies. No smoking NEEDS to be enforced!! Having to rent a microwave. No convenient market with coffee in lobby. No casual breakfast at hotel and having to do the red marlin for that instead of something closer,.more convenient, and simpler. A game room would be great! Slides closed early. Where did the ping pong table go? Air freshener needed at lobby floor of tower.

Water slides and close to seaworld

Had to pay 100 for parking and water slides closed at 6 which is way to early for summer esp knowing guests go to seaworld then the kids want to go swimming also no breakfast at all my kids were disappointed especially this being the first trip with no breakfast and the most expensive hotel we have stayed at

The view. The pool.

The parking fee is OUTRAGEOUS. My son joined us and when he arrived he was concerned it was dumpy because the exterior needs at least paint if not a total upgrade. But he was pleased once he got into the interior.

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The $45 Over night parking with the open-top parking space is really unnecessary. The shade in the room is not working at all, but its fully booked so the front desk can't change room for me.

they were all so helpful and courteous also Monica gave us a gift package the last night of our stay

The restaurant red marlin didn’t open till 5

ROOM IS CLEAN. BED IS VERY COMFY. SERVICE IS SUPER EXCELLENT.