the location and free shuttle bus to park

the fact that I had to go out and buy towels. we requested towels but never received any at all.

pool and game room

It was the nicest hotel that was close to my friend’s house and since it was a Holiday Inn I had high expectations it would be clean and safe. Room furniture seemed to be updated even though the rest is the property is obviously older.

The door to our room didn’t seem to want to latch properly and it faced the parking lot and the highway so I felt very uncomfortable about that. The lobby and indoor fun dome look like something out of the 80’s but maybe that’s what makes it unique. Bathrooms in rooms are really outdated. They could use a renovation for the price of the room.

Friendly staff, pool, and nice dip in the hot tub after walking around the zoo& art museum for 4 hrs .

Our bathtub looked as if had been painted over , it was peeling. On a rainy day we had to avoid the buckets put out to catch rain leaking from skylights and ceiling in the fundome area .

Great staff, very helpful

Furnishings were a little worn, vending machines in pool area not working.

Loved the structure and history

pool and arcade were awesome, kids loved it

food on the property was expensive and tasted awful.

The staff for the most part were nice. Room is comfortable.

I had a leak in the ceiling. They comped 50% of my bill. I thought a meal or 100% return since I wound up having to change rooms.

Love the hotel and the game area .

Made reservations early in September , asking for a room with pool side view . Although I was promised , our room was near the pool, but our view was of a brick wall . This was NOT what I requested . VERY DISSATISFIED .

parking was good

no complimentary breakfast

Facilities

Dining room was closed. Only muffins for breakfast. No offer of voucher for future stay for inconvenience

Wi-Fi service was bad

location, very kid friendly

had to ask 3 times for towels & coffee since our room was not serviced

beautiful inside

nothing really