Sonesta Simply Suites Detroit Troy
A propos de ce hôtel
Cet hôtel se trouve à 4 kilomètres du centre-ville de Troy et à moins de 5 minutes en voiture des boutiques du Somerset Collection. L'hôtel propose des suites dotées d'une kitchenette entièrement équipée.
Équipements
Climatisation
Animaux de compagnie acceptés
Cuisine/kitchenette
Internet/Wi-Fi
Parking
Blanchisserie
Téléviseur
Accessible aux personnes à mobilité réduite
Salle de fitness/sport
Adapté aux familles
Carte de Troy, MI
Hôtel à Troy, MI
Raisons de réserver
Annulation gratuiteRemboursement intégral si vous changez d’avis
Idéal pour les animaux de compagnie
Comprend les essentielsAnimaux de compagnie acceptés, Cuisine/kitchenette, Climatisation et plus
€€€€
Avis
4.0/5.0
Bon(405 Avis)
Avis vérifiés à 100 %8.0
Clean Quiet
1.0
NO BREAKFAST!
This place has went DOWN!! In such a short time.
The rooms used to be Very well cleaned, kitchenette fully stocked, clean linen & bedding & more. Now? The last 3 times have been bad, horrible & The Worst. Needless to say we will NOT be returning. The bedding has had bodily fluids, dried blood on the sheets, & even dried mucus in the pillows. Ugh. We requested new/clean linen the first 2 incidents, and the most recent stay, we had to go out and purchase bcus no other hotel near our conference location was available for check in. This is so disappointing, as we absolutely LOVED this hotel after our initial stay. The staff, the cleanliness, the safe/quiet feel. (Even the safety feels compromised. There are more sketchy, loud ppl hanging around, smoking, loitering the exterior of the building as of recent. It’s just truly a disappointment.
Now with the decline in quality, sonesta has actually had the audacity to INCREASE prices, incidental hold fee & more, to an obnoxiously high rate! There’s even a fee for early check in now. I truly can’t believe it! Not sure if they’re trying to compensate for the money that they’re losing from refunds, or just less bookings over all bcus of the quality now, but definitely hate to see it. Would not recommend.
1.0
location
The room that I rebooked under my Booking.com app, was different from the room that I got the second time. The employee explained that they must have upgraded me the first time and be known to me. Otherwise I would not have selected the option to rebook this room again. The first room was much more comfortable and suitable. Also, the Internet was blocked so I could not use the guest Internet for my fire stick. When I inquired with the employees they indicated that they had no knowledge of FIRESTICK being blocked, but if it didn't work, there was nothing they could do about it.
7.0
price (initial what was presented on bookings.com but I was charged a different amount) not including the $150 deposit.
The staff (Ursula) greeted me in a very robotic nature. Not welcoming, not friendly. Rehearsed instructions and just told me what to do with my card and where to sign without explaining or going over anything. Maybe rehearsing her job duties is easy for her but it came off as a bit rude.
8.0
$150 dollars for incidentals? With the hold advertised for 7-10 days??? That is insane and a major rip off! I won't be going back.
$150 dollars for incidentals? With the hold advertised for 7-10 days??? That is insane and a major rip off! I won't be going back.
7.0
Convenient
When I pulled up with my girlfriend there was a crowd outside smoking in the front entrance. I end up locating a side entrance to walk through
9.0
Room was clean and large, good price, close to shopping, food, community sites
Inauspicious lobby but room was great
9.0
Quiet, had what we needed. Staff very helpful and friendly. The bed was awesome. Thanks, I'll definitely use you again
Only complaint would be to put air freshener in the rooms. Needs a little freshening up
8.0
Staff were always helpful to me. I also really appreciated the washers and dryers that guests can use for free , 24 hours daily - a real time saver and benefit. And the price point is very economical.
Phone in rooms and in entrance are no longer operational. Why have them? It's frustrating when a client wants to call the front desk to ask a question, and picks up a phone expecting it to work and it does not. The WIFI was iffy the first few days, not being able to connect frequently. On days 4-7, I was able to connect, But I only used it for basic needs. Large, deep pothole at the end of driveway before you turn into the hotel car park. A potential tire destroyer that should be fixed.
9.0
some loud hall noise on certain nights
7.0
Per ad breakfast was included but this is an extended stay..NO BREAKFAST the front desk worker was so unprofessional.Our first room ended up locked from the inside when we got up and it took them a full hour to get us another room and it was 3am so clearly they weren’t doing much else and a guest before us had a long wait as well upon his arrival finding an issue. It’s not bad for the price but overall service and advertisement needs to be updated
8.0
They let dogs stay. Close to the highway
There is no pool and no elevator ,The dog walking area is very small. Parking lot needs a lot of work in big potholes.
7.0
it was nice
n/a
7.0
good location
uninviting and full of foreigners
7.0
nice rooms
could have been cleaner smelled like weed
4.0
My sheets was dirty! And when I told front desk he just stood there and looked at me and nods his head as if it was not important !
10.0
Clean friendly and welcoming
9.0
Great value! Very clean. Quiet.
Limited amenities and services.
10.0
Everything
Liked everything.
9.0
Location and price
Bed wasn't as comfortable as I'd like
4.0
overall nice affordable place to stay
Front desk person asked how many keys I wanted. I told her 2. She only gave me 1. Prior to me being helped it was a couple in front of me. She showed them on they key card what room they’ll be staying in. But when after I pay she announced my room number loud instead of telling me in private. It gets worse, 1am or 2am I was awaken by someone entering my room! How can you give someone a key to a room thats occupied and I had my two small children with me. Worst experience ever and I will not be back!!!
7.0
convenient location, comfortable room with kitchenette
it was a bit noisy with excessive foot traffic in the room upstairs
FAQ
Combien coûte ce hôtel par rapport aux autres à Troy ?
Le prix moyen d’une location à Troy est de 138 € par nuit. Cette location est 60 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Sonesta Simply Suites Detroit Troy. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location Sonesta Simply Suites Detroit Troy accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Sonesta Simply Suites Detroit Troy ?
Nous avons trouvé 10 équipements pour cette location. Cela inclut climatisation, animaux de compagnie acceptés, cuisine/kitchenette, internet/wi-fi et parking.