Beautiful property.

Very friendly and helpful staff. Check-in and out were smooth and quick. Valet service was responsive and pleasant! The hotel sits on the riverfront and the views from that side are absolutely gorgeous. There is also quick access to patios and amphitheaters w/up close views of Cincinnati’s iconic downtown.

A little pricy but worth it for a short stay.

The breakfasts was real good.

Having to listen to a messed up toilet running all night and had to wait unit maintenance to come in and fix it. Kept me up all night.

The check-in staff was excellent.

The floor in our room needed to be swept and mopped. We had to call the front desk twice to get it swept (but they did not mop). Our feet were so dirty from the floor, that we wore socks and then threw them away. After two days of not seeing housekeeping, we called the front desk again. They said the cleaning staff would be able to do our room between 10 a.m and 2 p.m. the following day, so we requested clean towels. When we returned to the room on day 3 at 5 p.m., no one had come. Finally at 5:30, a man cleaned the bathroom, and mopped the floor. I've never had such poor service.

Staff were wonderful

Price and for price, breakfast was pricey too

Location is excellent. Bar is great. Staff was super courteous. Bartenders made excellent drinks. Banquet staff did an excellent job and food was good.

Water pressure was horrible, and it took forever to figure out how far to turn the faucet to get hot. Room was not as big as photos make it seem. Windows were filthy on the inside (photo attached shows how dirty windows were). Bathroom door gave zero actual privacy and it needs a vent. The entrance was slightly confusing. So for what I paid I expected quite a bit more.

Everything

Breakfast was cold

The view was great.

Had to pay for parking!!! $30 a night,that's $60 for both nights!!! Never had to pay for parking before at any motel we stayed before. We got charged for parking is the main reason we not going to stay at this motel again!!! We was'nt told any thing about parking charges by Booking.com about this motel!!! We would have cancelled this motel reservation if we had known about the parking charges but was afraid that we would be charged any way for the full amount!!! Also half the AC outlets did'nt work!!! The bath room shower was'nt the greatest,too much water pressure!!!