me checking out!

the room being made and not having to move to another room. then this room toilet wasn’t working properly and the ac unit kept blowing, so my guess it was broken too. this was my girlfriend birthday. what an experience! unbelievable

Location , staff , room ,

Clogged toilet, non working garbage disposal , non working kitchen light , lack of response from front desk when email using booking.com app.

The two-bedroom suite was fantastic! Bedrooms were huge and the beds comfortable. Both bathrooms were very nice as well. The kitchen was very well-equipped and had everything we needed. Breakfast was great with lots of choices. Everything was clean and modern. The setting is beautiful, nestled in among big oak trees.

The fold-out couch was extremely uncomfortable. We ended up moving the mattress to the floor so my daughter didn't have the bar poking her in the back all night. The noise from the highway was a bit annoying, and we got woken up at 7:45 a.m. by leaf blowers, so if you are sensitive to noise, request a room on the inside, away from the road.

The location of this hotel is great, less than a 5 minute drive for great food and shopping. The accommodations were great as well; pool, patio, breakfast.

We paid over 400 dollars for our stay and were not "eligible" for the room to be cleaned. Absurd. And then were told that it states that on "bookings.com". Went back and checked, searching for 15min online to try and give them the benefit of the doubt, it doesnt state it anywhere. Then we asked if we could at least get fresh linens and change everything ourselves. We were given linens, but they were the wrong size and wouldn't fit the bed. Went back for the right size and were told that they don't have any. Unacceptable. If you're not going to clean some people's rooms at least be sure that they can do it themselves if they'd like. If you don't mind reusing your towels for your whole stay and taking out your own trash after paying nearly half a grand for a room, then you'll love it here. As for us, we wont be back.

Breakfast buffet food was good and dining area was clean and organized

Access to bathroom is through bedroom. Bedroom was very small and very small access by bedroom

Cleanness, hospitality, great location and service, indoor pool,

Nothing

Nothing

Nothing

The guest service was rude upon arrival, requested to speak to the manager several times and was told she will Be in on different dates that was give by front the desk and employees