Staff was awesome

I could hear every single car and truck that drove by on the interstate and it was constant way into the night.

it was nice and clean staff was friendly close to everything

location

toilet broke in 321 no hot water in 207!where my family stayed. Their toilet malfunctioned as well ice machines out of order

the location was okay.

I was called and made felt like I had to leave near midnight 10-15 after my arrival because my one year old son was crawling on the floor while I used the restroom upon arrival. The short time he was there, his legs and feet were BLACK.

pool

bed

The breakfast options were great, and the two women we met during our time there were friendly and helpful.

The elevator was very slow and could use an upgrade.

Breakfast was great and nice beds

Dryer didn't work

Location was close to track meet venue. The breakfast was good.

The air conditioning unit made noises all night. The hall was very hot. The hotel was very out dated. The pictures in the booking were not of this facility.

The property was clean very accommodating! My family and I drove a little over 12 hours for a family reunion and we arrived to Columbia a little earlier than expected. Valencia works it out so we could do an early check in! We did have a slight issue with the toilet but the staff got right on it and made sure it was taken care. I definitely recommend !!

n/a

Breakfast was good.

Hot water was lukewarm.

The location wasnt far from the places I needed to be for graduation. The check in amd check out staff were nice. The cleaning lady was very informative and accomodating

When I called in about my early check in request, the person who answered hung up 3 times. When I finally got her to answer, she said "we dont offer early check in. You can come at 3" ...then hung up

we couldn’t stay when we arrived at 9:45 pm our room wasn’t ready yet and the lady of the front desk told me that we have to wait for our room 45 minutes to a hour for the room , the lobby was a mess it was very hot and smells really bad. I understand that we have problems with low staff to work but that weekend was very busy with High school track and field State Championship meet I can’t understand how the manager didn’t get ready with extra personal for that busy weekend ,when I canceled the reservation because we found a other place ready to stay they try to charge me any way and I ask if I can speak with the manager they said that I have to wait until MONDAY!!! . that was very disappointing to see how the manager wasn’t there leaving all this people working after hours and he/she ( manager ) wasn’t working with them ??? very disappointing, and the staff told me the manager knowledges all what was going on in that night I couldn’t understand how he/she can care less for the workers and guess . Very disappointed for all the situations. After all thank you to Booking.com for help out with all that issues.