Staff were great. Bed was comfortable.

Had to drive to all the restaurants and shops.

believe it was the cleanest hotel stay I’ve ever experienced. The lobby and adjacent restaurant was clean, bright, and welcoming. the room itself was very clean and comfortable. the thermostat was easy to operate. the shower was great with just enough water pressure. loved the art on the walls. the carpet was clean and comfortable.

the only thing I can puck on is the lawn maintenance; the grass clippings had been blown into the flower beds/gardens around the property, and the crew could have blown out the clippings from the edges of the parking lot. there was evidence of multiple mows having been left. also, several cracks in the parking lot had weeds/grass growing out of them.

Breakfast buffet was good. However it’s very misleading when I thought breakfast was included and there’s a sign at the front desk about the hours and checkin lady said when and where to to eat. When I asked the waitress. She thought it’s misleading also and Front desk should not have a sign. The waitress said there would be no charge and when we got home you charged my card any way. Disappointed in this experience

Not sure who checkin lady was. She was not very friendly or helpfil

Great location on the river and near downtown. The room was clean and comfortable. Plenty of parking for trucks or trailers, which we have sometimes needed. Jitters coffee and doughnut shop is a very short drive away and not to be missed. You can watch your warm doughnuts being frosted.

The walk near the river was pretty trashy. Bathroom too dim for applying makeup, shaving, etc. Other lighting dim as well.

Had to buy breakfast

location

breakfast not included

The view

Pillows flat, toilet, and shower needed adjusting

The location was great and that's about it.

This was my first time staying at a Hilton Garden in and it will be my last. I usually stay at Hyatt but there were none in this location. The staff was very unprofessional and at times rude as if I was putting them out. The gal at the front desk when I checked in was busy chatting with other people and visiting and did not acknowledge me until she was done. After checking in I watched her take 3 smoke breaks right outside the front door with in a matter of 20 min, whilst I was unpacking my car. It was also the most expensive hotel I stayed at while on my trip and did not include breakfast. Then the next morning when I was checking out the morning desk clerk was very short and rude and didn't say more than 5 words to me. The rooms were ok but the bathroom was very dingy and had grime on the front of the sink and the exhaust fan was covered with dust and dirt and rust. I'm an avid traveler and all I can say is Do Better Hilton, Do better!!!

Good

front desk staff was amazing!

the beds a little lumpy and you can hear every little thing that happens or is said in the hallway.

The location was close to my tournament. I love being able to see the water. The rooms was so cozy and clean. The staffing was friendly and quick at checking you and out.

Price, & so happy that they still had an available room on a Saturday night. When our original hotel plans fell through, due to $$ funds in our bank. My daughter was so upset when we couldn't stay with her friends. She was very upset that if we couldn't find a hotel we could afford, we would have had to go home. And not finish visiting her friends during their Cheerleading competition. Thank God for you guys :)

N/A The basket where the packages of coffee was. There wasn't any pre packages of sugar/substitute sugar (sweet n low, Splenda). There wasn't any like powder creamer. Or lids for the coffee cups. During free breakfast. They did have creamer,sugar (only had Equal sugar substitute)So nasty, please offer another brand like Sweet n low or Splenda. Oh and I found lids :)

The bed was not comfortable. Way to hard

Room was clean, desk staff was helpful and kind. Room was awesome. Door between two parts of the room, and I didn’t have to listen to my 16 year old snore all night! Brilliant! 😂

River

n/a

Loud dogs barking and children yelling in all the common areas.

Food in weight staff were excellent! Diane at check in was very helpful and informative and friendly.