Breakfast was very bad. The location was very good, close to everything.

It was close to restaurants our room was clean

The pool had mold on the sides of it the hot tub was broken the water pressure in the room sucked it was hot in the hallways the front desk clerk was arguing on the phone when we were checking in

placement

The location was okay.

The hotel lobby and breakfast area was tiny and didn’t have much room to move around other ppl. So it made my family and I feel rushed about getting breakfast. We hated that there was no elevator in the building and the keycard always stopped working. We also didn’t like the parking look. It seemed to be a shared parking lot with truck drivers who hung out at night drinking.

Easy access from the parking lot to the room and Freeway right there. Near lots of food options. the room was Very spacious and bed was way more comfortable than the Comfort Inn one we recently stayed in right up the street there. breakfast was decent food wise options from hot biscuit and gravy and eggs/ sausage. cereal, yogurt, coffee and orange juice. fruits. pool seemed accessible but I wouldn’t like to hang out in the courtyard area due to very poor building conditions that make it very ugly to look at. pool water looked clean from a distance. Secure rooms with a key in gate and then key in doors from there to our room on the East end.

The front counter staff didn’t greet us and were very quiet when we walked in. made us feel some hostility. looked like maybe they were training but we couldn’t tell who was the trainee because they didn’t say much other than to ask us for the needed cards like I.D. and bank card and then explained to us directions to our room kinda fast. Heads up the room was renovated recently but cheaply. the little reading lights on the headboard didn’t work. the bathtub calling started cracking and separating with the water/body weight and then closed back up a bit when it was emptied. Only one tiny trash can in the entire King suite and no place to set a towel when taking a bath. lots of room to install another shelf or hook for that. place is unappealing visually but clean in the hallways and room. breakfast area could be advertised a bit better as it is in two old rooms make shifted into the eating/dining areas in a tiny walk way behind the front counter.

It's was good. Last-minute scheduling.

Cleaning service, woke us up too early. Almost 3 hrs prior to checking out tome.

nice located, big room and clean.

the windows don’t offer proper insolation from th trafic noise.

it had a perfect location it was close to so many good stores to shop

Staff was kind, breakfast was good, location was great next to lots of stores and restaurants. Cleanliness of hotel was good as well.

Didn't see an elevator, that could have helped out with making trips easier with luggage.

The breakfast was better than expected given the remarkable lousiness of the whole facility. And I really liked all the stray cats running around- it was kind of comforting looking out my window and seeing them drinking from the pool and eating garbage like a cute little pride of lions. Honestly, the stray cats might have been the best part of the stay. Everyone working there was very pleasant- I have only good things to say about the employees. It’s not their fault the hotel is a shameful wreck.

The hotel was GROSS. They have a lot of nerve taking guests when the rooms are so run-down. I intend to contact IHG about this hotel, because there is no reason why one of their properties should have torn shower curtains, ruined window coverings, and stained furniture. It looked like someone had been stomping on the ottoman in muddy boots, and they just rented out the room like it wasn’t a mess!

it’s close to restaurants and shopping. The breakfast was good and room was clean

so convenient and by allot of other stores

just needs more lighting in rooms but overall was great

Clean room, comfortable bed, good breakfast

Wifi not working , no hairdryer in the room, toilet can’t flush

great location, they were renovating but still really clean, friendly staff, plenty around for food & last minute items, comfortable bed & pillows, overall we will return.

location

broken drawers in room and renovations being done

Everything.

neat and centrally located

The beds where clean and comfortable.

I got disturbed at 8:30, 9:30, 10:20, 11:00, and 11:25AM. Room service came to knock at my door this many times. I got a hotel to relax and try to sleep in, on my 1 day off in a really long time, and housekeeping kept asking over and over again if we are leaving yet! Check out is not until noon, this is highly unacceptable. I was extremely bothered by this. I couldn’t even enjoy my breakfast in bed and simply get dressed without being rushed the whole time. They understood what i was saying, i speak both English and Spanish, i spoke to them and explained i opened my door about 4 times explaining that i did not want room service! And the other times I had to yell through the door as I was either in the restroom or getting dressed. The hotel is great. Location is perfect. This place has very good potential. They really need to train employees to be a little more respectful to the paying customers. I wish I was able to leave the facility with a clear mind, as that was my intention of this stay.