The staff was friendly but not helpful.

My wife and I were celebrating our 25 year wedding anniversary. I wanted to treat her to a nice place. For the money I paid I expected a much nicer place/view, not to look at a wall all dayfrom my room, considering the location of the property. Massive construction was going on. The resturant was being rennovated so they set up a corner with the few tables an till charging like it was thje normal resturantin the pictures. I was not notofied that they were doing a major rennovation. You could smell the paint and construction debris on our floor (6th). I told the front desk. She said she would notify the manager to see if we could be moved. Well we are back from out trip and I have not heard from anyone. Very disappointed! I would not recommend this property to anyone.

The ambiance

Payment. THEY NEED A TRAINING ON VIRTUAL CARDS THE CHARGED MY AMEX AFTER THE STAY WAS PAID FOR

The location was terrific! All of the staff were wonderful! The room was clean, comfortable & well appointed.

The indoor swimming pool was cold which was very disappointing since the indoor pool was the main feature that led me to select this hotel over others.

Property was close to the monuments. Staff was very nice. And room service was top notch

Everything was too expectation or went above. Things were a little pricey but they met the price expectations most of the time.

And the property was beautiful. I loved the view. I love you room service was 24 hours. 

I was surprised that the beds were not as comfortable as you would think. The light switch is almost impossible to figure out because one would work, and the other wouldn’t. I did have to complain about noise. I did not sleep much security couldn’t figure out where the sound was coming from. we had to replace our key to the hotel room several times because it locked us out. We decided to extend our stay and the person that did that screwed it all up and it was just more going up and down to the lobby that we wanted to do. 

Friendly staff Position of hotel Lovely breakfast

Aged decor..needs revamping

Great location and top notch staff!

I liked the location. The hotelwas very average for the price.

The sound equipment at the conference never worked properly. We came to hear the speakers. Often, we could not.