very lucky with beach chairs and service,,, again, very lucky

The bar tender - I can’t remember his name - at the outdoor bar was absolutely awesome - made a specialty Mojito that was fantastic! Overall the property is a bit dated - and could use a bit of a refresher - but the staff are first rate and the location is superb!

It’s a little outdated

Valet was $50 a night

Great location and good facilities.

Poor management, unfriendly and straight on hostile staff.

Beach Pools

Showers Bathroom

Great service and location

they don’t have bikes available for rent/borrow

Love the location. Facility is beautiful. Love the beach!

We were there for 2 nights and the hot tub was closed for a private party both nights. It was perfect evenings for the hot tub but not open for guests.

nice beach and location

dirty toilet and had to call twice to get cleaned. service was so poor and slow at all restaurants. room was not worth cost — dirty carpet…. noisy all night could hear elevator and neighbor TV soooo disappointed. oh and couldn’t get a chair on the beach because they were “all booked”. or a heat lamp for dinner outside because they “were not turned on”. not ritz level at all.

Staff for Valet parking was very helpful and friendly. Room was quiet.

When ordering in room service we received the wrong order and staff was not very friendly and only talked spanish while we are not spanish. Why the extra charge for wifi which is not the case in other hotels such as Ritz Carlton Manhattan Central Park and no replenishing of extra water after housekeeping. Price vs. luxury in the room was not worth it Upon departure and check out the printer at the front desk was not working. Price for breakfast buffet was overpriced as I compare this hotel with Ritz Carlton in Manhattan Central Park

good service

they did not clean the room as it should be. in a hotel like that you should have service in your room twice a day

Quiet

Food expensive.