It's a beautiful old fashioned New England style inn with lots of charm. It's bigger than in the photos with 2 pools, lots of parking and large common areas on the main floor and second floor. Service was very friendly and accommodating. Definitely not my last stay here when passing through Conway.

Unfortunately I didn't get to experience much seeing that I arrived late and left the next morning. I would've liked to have stayed longer.

The distance to the outlets, and restaurants was very close.

The bedsheets were not changed. The bed was squeaking so much and not comfortable at all. The AC was too loud to have a good night sleep. All the furniture was dusty, the room smelt musty. Most of the buttons on the phone were removed. The AC out on the balcony has not been cleaned for a very long time. The bathroom has no fan for the humidity when you shower, due to that there was moId on the ceiling in the bathroom. I will definitely not taking this hotel my next trip🙁

Bounimg around hotel to hotel and billing issues. Booking,com overbooked, but the green granite never notified us prior to our arrival. We werewolf sent to the holiday Inn express for one night, packing and unpacking with toddlers wasn't in our plans.

The outdoor pool was great for the warm days

Location

Unclean

The property offered everything I needed, it was comfortable and clean. Breakfast was good and the staff was friendly and helpful. I didn’t take advantage of the outdoor pool but it was nice and well maintained. There was a large playground and several picnic tables and charcoal grills available as well. I saw lots of happy families enjoying the facilities - facilities that chain hotels that are much more expensive don’t offer. Green Granite in is a great value and I’d stay here again without a second thought!

The laundry facility seemed to need some work as the washer didn’t drain well. Still it worked and I had clean clothes in the end.

The room had excellent temperature control, very comfortable. The Starbucks machine in the lobby is awesome as well as having access to a microwave 24 hours a day. The pools, room and property were clean. There is a second-floor lobby with games and puzzles. Location is right in the middle of everything.

Breakfast could have been better, more fruit and gluten free options.

The breakfast was very good, great variety, something for everyone. The room was very good, large rooms. The indoor pool was very good as well as the hot tub. The location was good. North Conway gets quite congested though.

When we arrived we were told that we might not be able to stay there after booking 3 months in advance. We were told that Expedia over booked the Green Granite and we might have to stay at another hotel. Quite a shock with such advanced booking and calling the hotel directly to book the rooms. We asked to have rooms near each other and we did not the first night. This was very disappointing. Guests who book directly with the Inn should be first in line and some limit should be put on the Expedia thing. This however was taken care of when the room next to us was vacated and the second room was able to be switched to the one next to us. This is great for families. We were traveling with our daughter and son in law and two grand daughters and they could come and go between the two rooms. We really liked that feature.

Room was nice and big.. Location - excellant. Breakfast - nice selection. Pools were great!!!

The sliding doors in our room were broken and there was no toilet paper holder. One of the double sliding doors came right out of the wall. Queen sleeper was not comfortable at all.

Very beautiful. Very friendly staff. Very attractively priced.

The beds squeaked.

It was very clean and personnel were very friendly.

The rooms were very dark. And the mattresses were like blow up mattresses. Not comfortable.

Rooms were large

Room was missing a microwave

Near to go shopping mall. Nice place to stay if you have a long way to go.

the pillow are too slim. bring your own

The staff here was very friendly. The hotel is very confusing in the way that it looks very cute and nice from the outside, and even the lobby is beautiful!!!! They clearly have spent a lot of money investing into the lobby and common spaces, as there are many taxidermy bears and moose and a beautiful antique car. The couches and tables are very stylish and great quality, so overall the first impressions are very high!! And then you get to your room and get an entirely different space.

We called this hotel the “landlord special” because it reminded us of our college apartments where the landlords did the bare minimum to keep the space held together before passing it off to the next tenant. The carpet is clearly very old and dirty, and coming up in many places. The baseboards are missing, and the lights don’t work/are missing light ulna entirely. The thing that threw me off the most was the black smears and footprints on the walls, which I feel would be such an easy fix to add a little paint!!! Additionally, they were understaffed and didn’t offer house keeping or new towels unless you went downstairs to order them. Overall, these things made the room feel dirty and didn’t allow us to feel at home or comfortable there. I really wish there were some consistency to this hotel and that they maybe invested some of their money in a different way instead of keeping an elaborate lobby where no one spends their time during their stay.

Correct

Correct

It was a friendly place, the staff was great. Hot tub and pool came in handy on the rainy day

The bottom bed sheets were disgusting

Very close to Settlers Green.

Likes it akk

Great outdoor pool and playground

Too hot in the dining hall.

Location

Pretty run down

The cleanliness was not good. Carpets, tub, floor, and room was not to par.

Location

It was not clean and the hallway rugs smell like mold. The bathroom fan didn't work, the furniture was old and dirty. The hot tub had 1 working jet and the pool house had green mold on the post.

The location, playground and pools were good.

There was only one light bulb working in the bathroom, which made it hard to see. The phone was never plugged in, so it wasn't charged when we went to call the front desk. I tried their phone number using my cell but there was no answer.

Location

Too Dirty, super bad smell, old, uncomfortable, bad mattress, noisy, some extremely rude employees who slam the door when you politely ask questions and speak loud being e YRW Nelly impolite and rude with guests. Mainly the lady who works at the cafeteria. Our child is in the spectrum, even after we told her about it she don’t care even a lil bit, super incomprehensible. Never ever going back or recommending. Don’t know how they got 8.4 from trip advisor, not trustable.

The room was a little musty smelling on the first day

Location. Front desk staff very friendly

Dining room was hot. Beds weren't queen as booked

Beds very comfortable

The people above us were very loud, running around and banging things all hours of the day and we had little children with us