The front desk was great and so was the manager on duty today on 2/12/2023 at 11:39 am.

Hot tub wasn’t working but manager made things right.

Connection to the convention center

No included breakfast and more then the hyatt which does include continental breakfast as well and even has a pull out couch , the incidentals hold was a bit high at 100 a night ,and certain things that would improve most of what was negative with me staying there being locked in higher tier bon voye memberships as well as internet being an additional 15-20$ a day And after doing most of the math and having 2 rooms to compare the hyat definitely had more to offer , I was expecting an amazing experience for the extra cost but most of the additional cost didn't go toward the actual improvement of experience with the customer nonetheless those are my thoughts

Excellent location to entertainment and facilities

parking was difficult and expensive

Location is great! Check in was very fast and front desk was really nice.

It’s very expensive and the furniture looked old so i expected to look nicer.

my car keys were lost by parking firo mire than 24 hrs

All staff we interacted with were very friendly and helpful!

Had to pay for any kind of wifi, I was surprised they didn't have a slow free option...

meet expectations of a business hotel, nice room, bar, restaurant gym, close enough to the office to walk.

was fine. no fuss and good location to where our event was. but no personality to the space or rooms so was kinda ho-hum.

staff was rude and not very accommodating.

Location

No room service, bar and restaurant close too early, lots of road noise, pool was very small with very little chairs to lounge in.

friendly staff from valet parking to check in and maid service.

breakfast items were not appealing.